Customer Service Desk Manager

Customer Service Desk Manager

Dash's Market is looking to fill a full time position for a Customer Service Desk Manager. This position working at and managing our customer service desk involves answering incoming phone calls, assisting customers with lottery, Western Union, bill paying, and return assistance.
This position involves balancing daily and weekly sales and requires computer skills. Applicants must have some experience in the bookkeeping area.
Managing this department involves training, developing and scheduling a small team.
Applicants must be able to work as early as 5am and have open availability, including weekends.
Shift times vary, depending on store needs.
We are looking for candidates who show:
Strong customer service skills
Strong leadership skills
Friendly, positive attitude
Professional appearance
Professional communication skills
Consistent work history
Working at Dash's Market in a full time position offers many amazing benefits:
Flexible scheduling
Health care benefits
Paid time off
Paid holidays
Scholarship program
401K program
Requirements:
Some accounting/cash balancing experience
Previous experience as a cashier
Flexible availability
Reliable transportation
Comfortable working with customers
Comfortable handling cash
Must be able to pass security test
Multitasking abilities
Since 1923, The Dash family has prided themselves as being old fashioned grocers that have incorporated cutting edge ideas into their business. They have prospered and evolved in the very competitive food industry in Western New York. Today they have four locations that focus on providing great customer service and selling the finest, freshest products available.