Program Manager (215)

Residential Program Manager
Lifeworks is looking for a Residential Program Manager to supervise a home supporting adults with Intellectual Disabilities. We offer competitive pay and excellent benefits in a rewarding and supportive environment. Lifeworks is a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live engaged and meaningful lives. Candidates must have managerial experience and experience working with this population.

Location: Canton, MA

Shift: Monday-Friday 9:00am-5:00pm

Salary: $73,855

Essential Duties

Responsible for assisting with all hands‑on direct care, including showering, toileting, shaving, brushing teeth, and meal‑time assistance.

Handles all aspects of staffing: scheduling, on‑call, training, supervision, and relationship management.

Case management: develops and implements all aspects of ISP, schedules medical appointments, program and clinical reviews.

Completes or delegates the completion of administrative tasks, including staff payroll, updating manuals, and approval/reconciliation of petty cash funds, house accounts, and representative payee accounts.

Conducts and supervises teaching of activities of daily living, including social skills, personal routines, and financial management.

Serves as liaison between the Agency and the individuals’ families, friends, and guardians.

Implements and oversees behavioral interventions.

Implements and oversees emergency procedures ensuring safety of individuals in the home and within the community.

Administers and oversees timely and accurate administration and documentation of medication.

Maintains a physically safe work environment and reports injuries/ incidents to HR in a timely manner.

Performs other duties as assigned by management.

Requirements

Experience managing a group home.

Experience working with individuals with ID/DD.

Bachelor’s degree from a four‑year college or university; related experience preferred.

Must be able to pass fingerprint background check, CORI, DPPC, and driving background checks.

Valid driver’s license required.

Valid MAP certification or willingness to obtain within 3 months of employment.

Excellent verbal and written communication skills.

Excellent Benefits Package That Includes

403(b) matching up to 3%

$2,000 staff retention bonus after 1 year

Health insurance with 2 plan choices and a 75% employer contribution

4.4 weeks of paid time off in your first year of employment

Long‑term disability insurance and life insurance free for employees

Tuition reimbursement

Flexible spending account

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at‑will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.

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