VP, Customer Experience & Strategy

Grant County Public Utility District is seeking a Vice President of Customer Experience to drive the strategy and execution of customer-facing operations. The role involves overseeing customer service excellence and key initiatives to enhance customer satisfaction and operational performance.
The ideal candidate will have a strong background in leading customer experience transformations and working in a utility or public sector context. This is a pivotal leadership position aimed at defining success through measurable outcomes during a time of significant regional growth.

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