Photographic Services Specialist #376

The Senate Sergeant at Arms is seeking a Photographic Services Specialist.

Other Duties / Responsibilities

Supports market research on product development/enhancement to support the photo studio.

Required Work Experience

Three to five years of progressively responsible experience in customer service.

Required Special Skills / Knowledge

As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.

Excellent communication, presentation, active listening, and facilitation skills.

Strong interpersonal skills with the ability to communicate and engage effectively with stakeholders at all levels.

Knowledge in Microsoft products.

Ability to multitask and prioritize assignments, maintaining deadlines in a fast‑paced, customer‑centric environment.

Ability to convey information effectively while exercising sound judgment and maintaining discretion when interacting with Senate staff and the general public.

Ability to learn Photographic Services standards and procedures, and ensure they are applied to all scheduling tools and service systems.

Desired Qualifications

Experience supporting scheduling, service coordination, or workflow tracking in a customer‑facing environment.

Experience serving as a primary point of contact for customers, clients, or stakeholders with competing priorities and deadlines.

Demonstrated success in maintaining records, reports, trackers, or other tools that support operational efficiency.

Experience supporting or testing service tools, websites, or systems used for customer or workflow management. Experience working in a fast‑paced, high‑visibility, deadline‑driven environment.

Familiarity with photography, creative services, or visual communications support is a plus.

Demonstrated ability to succeed in complex organizational environments; familiarity with Senate operations and workflows, or the interest and ability to quickly learn them, strongly preferred.

Working Conditions

Requires onsite presence in support of the U.S. Senate when in session, with availability during periods of technical outages, inclement weather, holidays, late nights, overnight, and weekend sessions; considered excepted during government furloughs.

Requires ability to work in a sedentary environment, carrying items less than 25 pounds, accessing filing cabinets, and operating office equipment such as a computer, printer, and copier.

Requires strong verbal communication and hearing capabilities.

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