Manager Corporate Communications - Long Island City, NY

Manager Corporate Communications

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job description.
Position Summary: The Manager Corporate Communications supports the development and execution of integrated communications strategies and public relations initiatives that promote and protect JetBlue's brand and reputation. The role partners closely with internal teams including Brand, Product, Marketing, Social, and Network to support communications campaigns, media relations, executive visibility opportunities, and strategic storytelling initiatives. The Manager is responsible for developing proactive communications plans, supporting reactive communications needs, and helping position JetBlue's culture, products, customer experience, and business initiatives across earned, digital, and social media channels.
Essential Responsibilities:
Build strategic, integrated communications plans that apply creative tactics that use a variety of communication channels, including media relations, digital and social, internal communications, and video
Shape stories and messages that resonate with customers, media, influencers, and social followers
Develop communications strategy that elevates JetBlue as a leading company, within the industry and beyond
Counsel and advise JetBlue leaders on communications approaches
Create strategy for programs and events that gain high level media interest
Maintain and develop strong traditional and online media relationships; pitch story ideas, staff interviews, and shape stories with relevant media
Track relevant industry news and trends to identify opportunities
Develop and edit materials such as communications plans, fact sheets, news and online media materials, bylined articles and presentations
Identify executive visibility and speaking opportunities for JetBlue leaders and prepare spokespeople for media interviews and speaking engagements
Manage consumer PR agency day-to-day activity
Manage projects to completion, including coordinating across internal functions
Collaborate with brand marketing, social media, and customer support social media teams to develop integrated storytelling and social/digital content that captures a consumer, lifestyle, and travel audience
Demonstrate familiarity with leading media monitoring and social listening platforms; analyze, measure and report on media coverage and social engagement
Jump in to support reactive communications needs, including airline crisis and issues events, as needed
Take a significant role in the development of Crewmembers to support their engagement, growth, and goal achievement
Other duties as assigned