Director of Product Design

Director Of Product Design

At Fenergo, we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game.
We're more than a global leader in AI-powered client lifecycle management—we're reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries.
We believe in a world where financial institutions aren't just compliant—they're confident. Where technology doesn't just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.
Join us, and be part of a team that's building smart solutions, solving real problems, and shaping the future—together.
We are seeking a Director of Product Design to lead and evolve Fenergo's design function across our product portfolio. This is a senior role responsible for defining and driving a bold design vision, building a high-performing team, and embedding user-centric and workflow-centric thinking across the organization.
You will play a critical role in reimagining both user experience and underlying workflows, simplifying complex financial processes into intuitive, scalable, and impactful B2B SaaS solutions. This includes working closely with clients and internal stakeholders to uncover pain points, challenge existing paradigms, and design future-state experiences.
You will partner closely with Product, Engineering, and Customer teams to shape product strategy, influence the roadmap, and deliver differentiated experiences for complex, data-rich financial workflows.
This is a unique opportunity to work on mission-critical software used by leading global financial institutions and to redefine how users interact with compliance and regulatory platforms in a modern SaaS fintech.
Key Responsibilities
Define and execute a forward-looking UX and workflow design vision aligned with Fenergo's product strategy and business goals
Reimagine end-to-end user journeys and operational workflows to simplify complex financial crime, onboarding, and regulatory processes
Partner with clients and customer-facing teams to co-create solutions, deeply understanding user needs, pain points, and real-world constraints
Lead, mentor, and scale a high-performing product design team, fostering a culture of innovation, ownership, and excellence
Establish and evolve design processes, standards, and best practices, with a focus on outcome-driven and hypothesis-led design
Champion user-centered and workflow-centric design, ensuring insights and data directly shape product direction
Collaborate closely with Product and Engineering leadership to align vision with feasible, scalable delivery
Drive the development and adoption of a robust, scalable design system that supports consistency and speed across the platform
Ensure cohesive, intuitive experiences across complex, configurable, enterprise-grade SaaS products
Act as a strategic partner at the executive level, advocating for design as a driver of business value and competitive advantage
Measure and continuously improve design impact through user outcomes, workflow efficiency gains, and product metrics