Global Commercial Strategy Director

Director, Global Business Management, GCM
Location: USA - Austin, Las Cimas Pkwy

Division: Group

Purpose of the role

Ensure growth and business retention

Ensure and increase profitability

Defend share of wallet in CL

Build a trustful relationship with Customer WW Procurement Global

Commercial face to customer

Be the main contact for GCM senior leadership

Key Responsibilities

Strategic:

Spearhead conceptualization and negotiation of new Global Commercial Framework

Develop innovative strategies to improve profitability and reduce commercial risk

Own rate card roadmap including commercial strategy and negotiation of renewals and re‑pricings

Commercialize Global Strategic Programs (DC Optimization, DC Data Foundation, DC Automation, etc.)

Develop, prepare and negotiate CL pricing, tenders and RFP responses in cooperation with regional business leads, P’L owners, SD and GAD

Drive innovation for all commercial aspects, business reporting, proposals, etc.

Contribute to Strategic Account Plan and execution of account strategy

Direct regional business leads and serve as escalation point

Lead negotiator for contractual negotiations in compliance with contractual framework

Customer relationships:

Primary customer interface to Customer’s WW Head of DC Procurement

Primary interface to Customer’s Procurement in AMR region and secondary in APAC and EMEIA regions

Team & DSV:

Lead the Business Management team within the Customer GCM account (2-3 FTE)

Secure alignment and agreement with CL P’L owners for all CL proposals

Partner with the GCM Head, GAD, Account Exec and Account Sponsor to ensure alignment with wider company customer strategy

P/L & KPIs:

Responsible for account P’L

Retain and improve revenue and profitability in collaboration with Country P’L owners, GCM Head and GAD

Annual sustain / growth of revenue

Annual growth of EBIT (total and %)

Defend share of wallet

Plan for loss‑making sites

Skills & Abilities

Education: Bachelor's degree in Engineering, Business, Logistics or equivalent

Minimum 10 years logistics operations management experience and/or commercial/business development experience with large retailers or 3PL

Strong proficiency in MS Office applications

Working knowledge of industry WMS

English proficiency (reading, writing, verbal)

Intermediate mathematical, accounting, and financial skills

Excellent verbal, written and presentation communication skills

Ability to navigate within a matrixed organizational structure

Results‑oriented and able to meet timelines

Ability to work well under pressure and multi‑task

Demonstrated ability to work in a complex matrix environment across multiple levels

Ability to motivate and inspire others to achieve

Ability to question and challenge existing ways of thinking

Experience in a client‑centric environment with accountability for both operations metrics and client relations

Enjoy teaming to troubleshoot and solve existing problems

Direct experience preparing budgets and participating in financial reviews with solid understanding of cost variances

Has led high‑performing teams and can recruit, develop and motivate superior talent

Integration experience with the supply chain industry is helpful

Preferred Qualifications

Master’s degree preferred

Third‑party logistics experience preferred but not required

Involvement in relevant professional organizations desirable

Physical Demands
Frequent traveling by plane and automobile. Frequently sitting, bending, walking and standing. Ability to lift 21–50 pounds, reach above shoulder, reach outward, squat, or kneel. Requires use of hands to finger, handle or feel objects, tools or controls. Requires close vision and distance vision.

Compensation & Benefits
Expected base pay range: $145,000 – $160,000 USD annually, adjusted for experience, skills, education, and location. Benefits include medical, prescription, dental, vision, and life insurance; flexible spending accounts and health savings accounts; short‑ and long‑term disability coverage; wellness resources; Employee Assistance Program; 401(k) plan with up to 5% company match; paid time off programs and paid company holidays.

EEO Statement
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. For assistance or accommodation during hiring, contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.

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