Audio Screening & Triage Engineer at Apple San Diego, CA

Audio Screening & Triage Engineer job at Apple. San Diego, CA.
Overview

Audio Screening & Triage Engineer

San Diego, California, United States

Software and Services
Summary

– Posted:

Jun 19, 2025

– Role Number:

200609866

– Imagine what you could do here! At Apple, new insights become extraordinary products, services, and customer experiences quickly. The Audio and Media Technologies (AMT) group provides the audio, video, and graphics foundation across all Apple’s innovative products (iOS, watchOS, tvOS, visionOS, macOS, AirPods, Beats). The Audio QA team supports audio software quality engineering across all products. We seek a creative, organized, and proactive triage engineer to join this team and field audio bugs from engineering, developers, and customers worldwide.
Description

This is a high‑visibility role that requires a deep understanding of the team's work. You will combine a love of Apple software and audio with a strong dedication to product quality and reliability. Excellent communication and teamwork are mandatory, as you will work closely with bug originators, team members, and other engineering teams. The role is ideal for those who want to learn and synthesize massive amounts of audio knowledge around expected behaviors, device capabilities, and ecosystem interactions, while leveraging generative AI to supercharge your capabilities.
Responsibilities

Screen and triage incoming audio bugs (understand, clarify, and provide guidance) for our audio engineering teams
Resourceful usage of existing tools and emerging technology for daily tasks; advocate and assist in the design of new tools
Identify and elevate trends within the queue of incoming bugs; initiate collaboration to resolve issues
Work directly with engineering and cross‑functional, audio‑adjacent screening and triage teams to solve complex problems
Minimum Qualifications

B.S. or higher in Computer Science, Computer Engineering, Electrical Engineering, Music Technology, or equivalent experience
Strong foundation with scripting languages like JavaScript and Python
3‑5 years of experience working with issue/ticket tracking, routing, and resolving
Strong problem‑solving and debugging skills with a diligent mentality
Preferred Qualifications

Experience with building tools and software using generative AI
Functional understanding of CS concepts and the software development lifecycle
Fundamental understanding and experience with real‑time audio handling (sample rates, buffering, PCM, drivers, etc.)
Expert‑level familiarity with Apple’s products and platforms
Exemplary written communication skills and confident personal communication skills
Experience debugging low‑level process and threading issues
Experience with Swift/Objective‑C/C++ CoreAudio API
Apple is an equal‑opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation. Apple participates in the E‑Verify program in certain locations as required by law. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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