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Promotions and Events Specialist

Caesars Entertainment · Saint Louis, MO, USA ·

Job type:
Full Time

WE ARE CAESARSAt Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.Our Mission: â Create the Extraordinaryâ Our Vision: â We create spectacular worlds that immerse, inspire and connect you. We donâ t perform magic; we create it with excellence.â Our Values: â Blaze the Trail, Together We Win, All-In on Serviceâ Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.JOB SUMMARYThe incumbent in this position is responsible for the effective development, management, integration, and execution of all Promotions and Special Events at Horseshoe St. Louis Casino, including but not limited to cash and merchandise giveaways, tournaments, highend events, and gift programs designed to develop and cultivate new and existing slot and table games players. HOW YOU WILL CREATE THE EXTRAORDINARY((The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific 1. Staff, schedule, evaluate, train, develop and monitor subordinate personnel. Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel.2. Understand department objectives, standards, guidelines and budget to achieve effective management of department.3. Develop, plan and execute all promotional programs and special events for Horseshoe.4. Prepares pro-formas on promotions and events to determine worthiness. Monitors financial figures for future promotions.5. Performs post analysis of efficiency and profitability of all promotional programs and special events.6. Hosts guests and accommodate their needs within program guidelines to ensure guest satisfaction and encourage return visits.7. Communicates goals and needs in order to facilitate planning for propertyâ s promotional programs.8. Complies with MGC and propertyâ s standards, guidelines, and objectives and maintains administrative processes to ensure proper planning and efficient operation of department functions.9. Meets and communicates with other departments to facilitate planning for fulfilling their casino promotion and special event needs such as F&B, Décor, Construction, Direct Mail, Cash giveaways, negotiating vendor contracts, securing high-level prize insurance, MGC regulations, etc.10. Researches, contacts and arranges for vendors to execute special needs. Oversees all outside vendors in the execution of agreed-upon contracts.11. Communicates all promotions to the surrounding St. Louis market by closely working with Database Marketing and Advertising departments.12. Determines equipment necessary for activities to ensure the timely procurement of necessary parts and that par inventory is maintained; coordinates the upkeep and maintenance of equipment to ensure proper operation.13. Secure high-level prize insurance.14. Effectively plans, organizes and prioritizes a heavy workload with competing priorities.15. Maintains a level of professionalism that will make guests want to return to Horseshoe.16. Anticipates the guestâ s needs and responds appropriately with a sense of urgency.17. Actively works as a good will ambassador of Horseshoe.18. Effectively communicates with management in order to fulfill and address any issues.19. Assist the marketing staff with the execution of marketing programs.20. Performs other duties as assigned by management.21. Assist the marketing staff with the execution of marketing programs.22. Other related duties as assigned by the department leader.WHAT YOU WILL NEEDâ ¢ Ability to obtain and maintain a valid gaming licenseâ ¢ Knowledge of federal, state and gaming laws and regulationsâ ¢ Effective written and verbal communication skillsâ ¢ Proficient in Microsoft Excel and Wordâ ¢ Strong strategic and analytical skills.â ¢ Thorough knowledge of and experience in promotions planning and execution preferably within a casino environment with a minimum of 3 years experience.â ¢ Bachelor's Degree in marketing, journalism, communication, advertising or related field preferredâ ¢ In-depth understanding of the management and operations of all casino and tourism business.â ¢ Superb organizational skillsâ ¢ Customer service and stage presence skills and stage presenceThese skills and abilities are typically acquired through a bachelorâ s degree in Marketing, Communications, Journalism, Advertising or Public Relations or related discipline and a minimum of three years experience in promotions preferably within a casino environment or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.ADDITIONAL REQUIREMENTSStrong interpersonal and communication skills.Excellent oral and written communication in EnglishAbility to work under frequent time pressure in an interruptive environment.TOGETHER WE WINWe believe in delivering family-style serviceâ an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationshipsDISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (. emergencies, changes in personnel, workload, rush jobs or technical developments).EQUAL EMPLOYMENT OPPORTUNITYCaesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a personâ s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.