Channel Partner Manager

Title: Channel Partner ManagerBusiness Unit: Graphic CommunicationsLocation: US, RemoteGraphic Communications, a CAI Division, is a leading global provider of industry‑specific business and production software technology for the print industry. Our integrated and automated solutions enable revenue growth and drive operational efficiencies. With over thirty years of delivering best‑in‑class technology, we thrive when our customers thrive.Position OverviewAs a Channel Partner Manager, you will oversee commercial and operational relationships with all partners along the Eastern US seaboard.Key ResponsibilitiesPartner relationship management and engagementPartner commercials/profitability and contract negotiation with the Global Channel DirectorPartner retention and portfolio growthExpanding partnerships into new territories and delivering a pipeline of new business through existing and new partnersCollaborate with Channel Marketing to develop marketing and training materials/assets to support partner salesEnsure a smooth, prompt onboarding experience for new partnersPartner with Technical Sales Specialists to deliver engaging sales training sessions to forge strong relationships with partners and their sales teams, generating new pipelineCore ObjectivesAchieve (and ideally exceed) quarterly and annual targets and objectivesBuild strong working relationships with partners and position eProductivity Software as a leader in the print industryDevelop and grow partnership portfolio, manage expansion into new territories, identify cross‑sell and upsell opportunities, and prevent regrettable attritionDrive and manage the pipeline of new business, working closely with partners and their sales teams to ensure growth and successCapture partner leads effectively and provide real‑time visibility to the business in our CRM platformCollaborate with colleagues to set correct expectations and deliver on those expectationsFitEntrepreneurial, commercially smart & growth‑mindedDesire to help partners succeed with customers and prospects and able to relay strategies and tactics for partners to adoptConfident, diligent with great interpersonal skillsHighly dynamic and motivated professional with excellent presentation, communications and interpersonal skills; fluent in English, German and FrenchCapable of leveraging partner relationships and knowledge of partnersPassionate about partnerships with at least 5 years of experience in partner network management and business developmentPersistent & driven to create wins for everyoneHighly analytical, confident in drawing insights & presenting data to teamsSelf‑starting and thrives on ownership & leadershipNice to HaveAdditional language skills, ideally Dutch and SpanishGraphic Arts/printing industry experienceBA or MBA degreeRenumeration & BenefitsCompetitive salaryEnrollment in Employee Benefits SchemeGenerous holidays and other employee benefitsOpportunity to be part of a rapidly growing business, developing your skillsetCollaborative, values‑led team focused on growth and enabling customers to thriveGreat progression plan with long‑standing career opportunitiesFuture opportunity to hire & develop your own team as the business growsEEO StatementCAI Software is an “EEO/Veterans/Disabled employer.”CAI Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex (including pregnancy, sexual orientation, and gender identity or expression), religion, disability, genetic information, marital status, veteran status, or any other basis protected by local, state or federal law.Disability AccommodationCAI Software endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or need an alternative method for applying, please contact us at talent.acquisition@caisoft.com or send an e‑mail with your specific accommodation request.Work AuthorizationApplicants must be authorized to work in the United States. CAI Software does not unlawfully discriminate on the basis of citizenship or immigration status in accordance with the Immigration Reform and Control Act of 1986 (IRCA).Pay Transparency / NondiscriminationCAI Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees with access to compensation information are prohibited from disclosing it unless required by law or investigation.#J-18808-Ljbffr