Sales Director - Plaza Care Solutions

Full-Time | Exempt – Monday through Friday 8:30 AM‑5:00 PMStarting Salary is $100,000 per year plus generous incentive package; negotiable based on relevant prior experiences.The Sales Director plays a key leadership role in shaping and driving the sales culture at The Plaza Assisted Living. This position oversees sales strategy, census development, team training, and operational support across multiple communities. You'll partner closely with Sales Managers and community teams, ensuring a unified approach to sales performance, customer service, and occupancy management. This is a hands‑on, relationship‑driven role that involves engaging with prospects, conducting tours, managing inquiries, and consistently closing sales. The Sales Director also supports admission functions when needed and contributes to the development of annual Sales Plans and census goals.What You'll Do:Sales Strategy & LeadershipGrow census across all Plaza communitiesDevelop monthly and annual Sales Plans with leadershipProvide coaching, mentoring, and evaluation for Sales ManagersLead improvements in sales processes, programs, and overall performanceOperational SupportServe as a super user for CRM and Sales Training programsUse CRM data to guide decision‑making and identify opportunitiesStep in as Sales Manager when support is needed at any communitySubmit accurate and timely reports to the Executive TeamProspect & Referral EngagementTake inquiries, conduct tours, and plan prospect and referral eventsBuild strong rapport with guests and their familiesEducate prospects on community services, amenities, and care optionsMaintain organized tracking systems and updated referral/prospect databasesStrengthen relationships with referral sources, including healthcare providers and community organizationsPartner with Advertising and Digital Marketing teamsAdvise community leadership on sales and marketing strategiesParticipate in budgeting and maintain department budgetsConduct ongoing research on market needs, competition, and industry trendsSupport community and company‑wide eventsRequirements:Proven sales experience, ideally in senior living or healthcare is preferredDemonstrated success developing and coaching sales teamsBachelor's degree in Marketing, Health Administration, or related field preferred (high school diploma or equivalent required)Strong communication, interpersonal, and relationship‑building skillsAbility to engage effectively with individuals from diverse backgroundsResilient, goal‑driven, and comfortable in a fast‑paced environmentUnderstanding of senior care and the aging process is preferredStrong attention to detail and proficiency in CRM/lead management systemsCollaborative team player with a passion for serving seniorsCPR and First Aid certification (required)Current two‑step TB clearance (required)Completion of all organizational training and employment documentationCompliance with Hawaii Department of Health regulations (Title 11, Chapter 90)Physical & Environmental Requirements:Full‑time role with weekend availability for events and toursCombination of office, community‑based work, and occasional off‑site outreachFrequent interaction with residents, families, team members, and partnersFrequent walking during tours; occasional lifting (up to 25 lbs)Ability to stand, walk, bend, lift, and push/pull as neededRequires emotional resilience, professionalism, and compassionThe Plaza is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law.#J-18808-Ljbffr