Sales Director, Account ManagementIncident IQ HQ (Atlanta) OR Incident IQ North

Sales Director, Account Management

Reporting directly to the VP of Sales, the Account Management (AM) Sales Director will be responsible for managing a sales team focused on expansion revenue into the customer base. The candidate will manage recruiting, hiring, and training and expanding the Account Management sales team. They will develop selling skills, pipeline management for expansion opportunities, win strategies, forecasting, and manage success metrics. Day-to-day activities will include prospecting activities into the customer base, prioritizing strategies, clarifying activities to advance and win expansion opportunities, and auditing customer interactions.
The ideal candidate will have a training and development bias. They enjoy leveraging their expertise to help reps succeed. The ideal candidate will be adept at supporting and developing sales motions and helping reps maximize their personal performance.
Overall performance of expansion revenue
Recruit and hire top shelf sales talent
Monitor and verify onboarding activities
Build and deliver ongoing training and skill development programs
Train and manage efficiency with tech stack
Develop and maintain pipeline development, pipeline management, and forecasting skills for expansion opportunities
Analyze expansion sales production, interpret results, and develop individual recommendations to optimize performance
Provide accurate and timely sales forecasts (weekly, monthly, quarterly) for expansion sales, and customer sentiment
Communicate and present sales performance, pipeline, and forecasting analysis to leadership in weekly GTM updates
Work closely with Sales Operations, Customer Success, and Finance to optimize expansion programs into the customer base
Generate ad hoc reporting for Marketing, Operations, Customer Success and Financial Planning
Four (4) year degree in Business or related field
Minimum of 5 years sales leadership experience with new logo and/or expansion responsibility
Experience with reps selling through direct and channel motions
Exceptional skills for sales training and pipeline development
Exceptional communication skills, both written and verbal, with the ability to simplify complex concepts
Exceptional skills preparing and delivering executive business reviews
Exceptional group presentation skills

motivational style
Excellent interpersonal skills with the ability to work independently and within a team environment
Strong knowledge of Salesforce, SalesLoft, 6sense, G-Suite, Microsoft Office, etc.
Experience in SaaS sales to the K12 market is highly preferred
Ability to travel >25%
Thrives in high energy environment dedicated to serving customers and optimizing rapid growth
We facilitate whole-person growth where employees can develop personally as well as professionally.
We offer an energetic and collaborative environment; everyone's opinion matters!
We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!
Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).
Incident IQ is an Equal Opportunity Employer