Senior Account Manager/Account Manager, Unique Venues (Hospitality Cloud)

divh2Account Manager/Senior Account Manager, Unique Venues (North America)/h2pWe are seeking an Account Manager/Senior Account Manager, Unique Venues (North America) to own and grow a portfolio of venue

vendor customers across the Unique Venues (UV) segment: arenas and stadiums, attractions, restaurants, entertainment venues, and special event spaces, within Cvents Hospitality Cloud./ppThis is a quota-carrying, customer-facing role focused on renewals, expansion, and strategic growth within an assigned book of business. You will execute the Unique Venues go-to-market strategy in your territory, deepen executive-level relationships, and collaborate across Cvent (including Reposite and other UV-aligned products) to deliver compelling, integrated solutions./ppYoull combine consultative account management, solution selling, and strong operational discipline to consistently meet and exceed revenue targets./ph3In This Role, You Will:/h3ulliOwn a high-value Unique Venues book of business/liliManage a substantial book of accounts of Unique Venues

vendor customers in North America, with goals for renewal, expansion, and new revenue within existing accounts./liliIdentify and close sales opportunities across your accounts, including contract renewals, up-sells, cross-sells, and multi-year/multi-product deals./liliDevelop and actively pursue a targeted list of key accounts and executive stakeholders, with clear plans to deepen adoption and grow wallet share./liliSet and own aggressive annual and quarterly revenue goals across your account set, consistently achieving or exceeding quota./li/ululliBuild deep, strategic customer relationships/liliServe as the primary commercial relationship owner for your accounts, ensuring Cvent is viewed as a strategic, long-term partner./liliMaintain strong relationships with key decision-makers and influencers (e.g., revenue leaders, sales

marketing heads, venue operations, finance)./liliLead regular business reviews and strategy sessions to align on goals, review performance, and identify growth opportunities./liliEnsure customer issues are acknowledged quickly and resolved in partnership with internal teamsowning the outcome and feedback loop./li/ululliExecute the Unique Venues go-to-market motion/liliPosition Cvents full Hospitality Cloud and marketplace portfolio for Unique Venues, including alignment with Reposite, Cvent Event Diagramming, and CSN/liliPartner closely with Marketing to execute integrated campaigns, events, and plays that generate pipeline and drive adoption across your accounts./liliRepresent the UV value proposition with strong industry and product fluency, tailoring messaging to both commercial and operational stakeholders./li/ululliDrive disciplined pipeline, forecasting, and deal execution/liliMaintain a healthy, well-qualified pipeline across renewals, expansions, and new buying centers within your accounts./liliAccurately forecast opportunities in Salesforce.com, providing clear insight into timelines, risk, and upside./liliLead deal strategy for your accountscoordinating with Sales Leadership, Legal, Pricing, Product, and Solutions Consultants as needed./liliUse data and analytics (usage, performance, and commercial data) to prioritize actions and inform account strategies./li/ululliChampion Unique Venues internally and externally/liliAct as the voice of the UV customer by sharing market, competitive, and customer insights with Hospitality Cloud leadership and cross-functional partners./liliCollaborate with Product, Client Services, Operations, and Reposite to influence roadmap, packaging, and programs tailored to Unique Venues./liliRepresent Cvent at industry events, trade shows, and partner meetings, delivering polished presentations and thought leadership./li/ulh3Heres What You Need:/h3ulliBachelors degree required; strong academic performance preferred (Business, Marketing, Hospitality, or related field ideal)./lili4+ years in a customer facing, revenue generating role (Account Management, Sales, or similar), with quota carrying responsibility; more experience is welcomed./liliExperience in B2B SaaS, hospitality technology, or group/MICE sales strongly preferred./liliClear track record of owning and growing a million dollar + book of business and consistently meeting or exceeding revenue targets./liliStrong preference for experience selling to or working within:/liulliSpecial event venues/liliArenas and stadiums/liliEntertainment or cultural attractions/liliOther event oriented or unique venues/li/ulliDemonstrated solution selling and consultative skills, including discovery, value articulation, objection handling, and closing complex deals./liliAbility to integrate knowledge across disciplines: relationship management, commercial negotiation, product/solution storytelling, operational process flow, and product functionality./liliProven ability to multi-task and prioritize in a dynamic, fast changing, entrepreneurial environment./liliComfort working in and maintaining an accurate Salesforce.com pipeline and leveraging other sales tools (e.g., sales engagement platforms, data/BI tools, and AI assistants)./liliStrong written and verbal communication skills, including executive level presence and presentation abilities./li/ulpNice to Have:/pulliExperience launching, scaling, or significantly growing a new vertical, territory, or product line (start up or start up within an enterprise experience)./liliBackground with marketplace models or two-sided platforms in hospitality, events, or travel./liliPrior success working closely with cross-functional partners (Marketing, Product, Client Services, Operations, Revenue Operations) to build and execute integrated go to market plans./li/ulpThis job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicants location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly./ppPhysical Demands Multiple positions may be filled from this announcement. We are not able to offer sponsorship for this position./p/div