Business Development Executive

JOB TITLE: Business Development Executive

LOCATION: Sterling Heights, office based

WORKING HOURS: 7am - 4.30pm

About Pineapple
Pineapple is a global leader in designing innovative furniture solutions for challenging environments. Founded in 1975 as a family‑run business, we now operate worldwide with offices in the UK, France, Germany, and the USA, employing over 200 people globally. We design furniture that supports calm, safety, and wellbeing—combining functionality, sustainability, and great design.

About The Role
As the Business Development Executive, you will play a key role in supporting our USA‑based sales team while taking full ownership of your responsibilities. This position offers an exciting opportunity to contribute to the growth of our business and make a meaningful impact. You will excel at collaborating with Area Sales Representatives to cultivate and maintain strong relationships with key customers and prospects. Your ability to identify client needs and secure new business opportunities will be instrumental in driving our growth goals, both by nurturing existing partnerships and establishing new ones. You will primarily work remotely, but must be located within reasonable distance of our new Greater Los Angeles showroom in order to occasionally meet customers and provide in‑person tours.

What You'll Be Doing

Develop relationships with key customers via email and telephone to establish rapport and set up meetings as required for Sales Reps.

Proactively generate new business and leads through outbound sales calls to prospective customers.

Spend at least four hours per day on the phone (two hours in the morning, two in the afternoon).

Make contact with potential customers through calling, direct mail and email marketing campaigns.

Understand our product ranges and apply them to the needs of the customer, responding efficiently with a plan to meet these needs with our furniture.

Qualify leads and take them through the sales process.

Collaborate with the Area Sales Manager on larger opportunities.

Prepare customised quotes for prospective and existing customers.

Consistently and accurately use the CRM system to track and manage all sales activities and pipeline opportunities.

Attend meetings and exhibitions when appropriate.

Attend the showroom 2–3 times per month to meet prospective customers and present our products in person.

Attend training once a quarter in our Michigan office.

Cover for team members as and when required with administrative support tasks.

Other ad‑hoc tasks or projects to support the wider team as directed.

Requirements

Strong background in sales, business development, or account management with a proven track record of meeting sales quotas, preferably via phone.

Ability to thrive under pressure and meet tight deadlines while achieving KPIs.

Confident in making proactive outbound calls and maintaining a proactive stance.

Strong negotiation skills and persuasive nature.

Ability to prioritise urgent and important work over less urgent tasks.

Hardworking, conscientious, and takes pride in work.

Excellent written and verbal communication skills.

Ability to embody company values: teamwork, commitment, ownership, positivity, and responsiveness.

Benefits

Competitive compensation (base salary + commission after probation).

401(k).

Blue Cross Blue Shield / Blue Care Network healthcare options.

15 days PTO + local public holidays.

Additional day off for birthday.

Tree planting program for new starters.

Team socials and events.

Monthly pizza Friday.

Employee referrals bonus scheme.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons.

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