Engagement Director-Salesforce

Job Title / Role: Engagement Director-Salesforce
Key Skills: Salesforce, Multiple stakeholders Management, Resource management across onsite and offshore teams
Experience:15+ Years
Location: San Diego, CA
Shift: General Shift
Mode: 5 Days’ Work From Office

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

We at Coforge are seeking “Engagement Director” with the following skill-set

:
RoleSummar
y:Looking for an experienced Onsite Engagement Manager to lead client engagement, delivery governance, and account management with strong Salesforce expertise. The role will act as the primary interface with stakeholders and ensure seamless coordination across onsite and offshore teams in a complex delivery environmen

t.
Key Responsibiliti
es:Act as the primary onsite point of contact for stakehold
ersDrive delivery governance (WSR, MOM, RAID, action tracking, executive reporti
ng)Manage multiple stakeholders across business and technology te
amsHandle complex delivery environments and ensure alignm
entTrack and manage multiple action items with strong owners
hipOversee resource management across onsite and offshore te
amsProactively manage escalations, conflicts, and issue resolut
ionEnsure delivery quality, timelines, and stakeholder satisfact

ion
Mandatory Requirements (Must Ha
ve):Strong Salesforce experience (mandat
ory)Proven onsite client-facing experi
enceStrong experience managing multiple stakeholders in complex environm
entsDemonstrated xsgimln ability in conflict management and escalation hand
lingStrong in tracking multiple action items and governance activi
tiesExperience in resource management across onsite and offshore t
eamsExcellent communication and stakeholder management sk

ills
Prefe
rred:Experience in banking/financial services d
omainExposure to QA/Delivery engagements within Salesforce ecos
ystemExposure to AI tools such as Copilot, Cursor AI, or si

milar