IT AV Installation and Repair Specialist I - 995759

Primary Purpose
Under direct supervision, performs audio visual (AV) installations, repairs, and AV support across NSU, including administrative and academic facilities, as well as off‑site locations.

Job Category
Non-Exempt

Pay Basis
Hourly

Subject to Grant Funding?
No

Essential Job Functions

Installs audio visual solutions at NSU facilities to ensure technology resources are fully operational.

Collects data pertaining to AV installations and repairs, including inventory of AV components, associated Fixed Assets tags and serial numbers, for reporting purposes.

Tests and troubleshoots AV systems including, but not limited to AV control systems, displays (Projectors/Monitors/TVs), sound systems and cameras.

Resolves and/or escalates AV tickets to document ticket status and resolution.

Performs cable-pull, cable-termination, racking of AV components, cabling removal, and removal of AV components.

Relocates equipment between campuses, buildings, and off‑site locations.

Reads AV line drawings to understand AV installation locations and signal flow for installation and repair.

Performs tagging for assets management of new capital equipment.

Confirms receipt of equipment for installations and repairs and enters data into procurement software system.

Operates power tools, specialized tools, ladders, scissor lifts, and other specialized equipment to perform installations and repairs.

Drives NSU Vehicles and/or rental vehicles to travel to NSU facilities.

Reports defective equipment received for installations and repairs for vendor and/or manufacturer replacement.

Completes special projects as assigned.

Performs other duties as assigned or required.

Required Knowledge, Skills & Abilities

Knowledge

Basic knowledge in the safe use of various tools utilized for audio visual installations, repair and support including power and hand-tools.

Basic knowledge of audio visual systems, signal flow, and associated components.

Basic knowledge of audio visual equipment and deployment of AV technology and associated components.

Skills

Problem Solving – Proficient skills in identifying problems and reviewing related information to develop and evaluate options and implement solutions.

Excellent customer service and communication skills.

Abilities

Ability to troubleshoot and resolve technical issues with audio-visual, computer and associated network components.

Ability to adapt to new technologies quickly and resourcefully to provide technical support for new AV solutions and technologies.

Ability to lift, pull and push objects weighing up to 50 pounds and to climb ladders.

Ability to drive.

Ability to communicate effectively with others.

Ability to work cooperatively with colleagues and supervisory staff at all levels.

Physical Requirements and Working Environment

Speech Recognition – Must be able to identify and understand the speech of another person.

Speech Clarity – Must be able to speak clearly so others can understand you.

Near Vision – Must be able to see details at close range (within a few feet of the observer).

Travel – Must be able to travel on a daily and/or overnight basis.

Required to lift, pull and push objects weighing up to 50 pounds and to climb ladders.

May be required to work nights or weekends.

Required Certifications / Licenses
Current and valid Florida Driver's License with no more than three (3) points.

Required Education
High School Diploma or Equivalent.

Required Experience

High School Diploma and one (1) year direct work‑related experience supporting and/or installing audio visual equipment.

Associate's degree or 60 credit hours, preferably in a technology-related field.

Experience performing similar labor or technology installations, utilizing various hand tools and power tools.

Preferred Qualifications
One (1) year experience performing audio visual installation within an educational environment.

Safety Sensitive Position?
No

Background Screening Required?
Yes

Equal Opportunity Employer
NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status. NOVAS is in full compliance with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations when necessary.

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