Communications Manager (Job ID 3020539)

Summary
ADT is seeking a Communications Manager to join our Corporate Communications team. This role is a strategic business partner responsible for shaping and delivering internal communications that support the organization's business, product, and transformation priorities.

This role serves as a trusted communications partner, helping drive employee understanding, engagement, and adoption of key initiatives, with a particular emphasis on product strategy, technology-enabled transformation, and change management. The ideal candidate brings both strategic insight and hands‑on execution, with the ability to influence leaders while delivering high‑quality communications across channels.

Key Responsibilities

Develop and execute internal communications strategies that support internal communications related to product strategy, innovation, product launches, and business growth initiatives

Partner with senior leaders to translate complex concepts into clear, engaging messaging that resonates with employees

Support enterprise change initiatives, driving awareness, understanding, and behavior change across the organization

Create and deliver a range of communications, including:

Executive messaging and talking points

Town halls and leader event content

Newsletters and internal articles

Toolkits and change communications materials

Act as a trusted advisor to business leaders, providing guidance on communication approach, messaging, and timing

Ensure consistency in voice, tone, and messaging across channels and audiences

Measure and evaluate communication effectiveness, using insights to continuously improve

Required Qualifications

5+ years of experience in internal or corporate communications

Exceptional writing, editing, and storytelling skills, with the ability to simplify complex topics

Proven ability to partner with and advise senior leaders

Strong project management skills, with the ability to manage multiple priorities in a fast‑paced environment

Experience developing and executing strategic communication plans

Preferred Qualifications

Experience supporting product organizations or product‑led businesses

Knowledge of organizational change management frameworks

Background in working within large, matrixed organizations

Familiarity with employee engagement and communication measurement tools

Location
Our office follows 4 days onsite and 1-day remote schedule

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

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