Documentation Admin.

Total Hours/week:

40.00
Schedule: 8:30 - 5:00 PM (1 day), 9:30 AM - 6:00 PM (2 days), 10:30 AM - 7:00 PM (2 days)

Position:

Documentation Admin

Location:

Stuart, FL

Duration:

12 Months Contract

Description
This position is primarily responsible for administrative and clerical duties in support of the sales workflow coordinator team members with specific responsibility regarding account documentation, reporting, and follow‑up to external territory managers and physicians.

Primary Duties And Responsibilities

Ensure the requests and updates for account data are accurate and up to date.

Review insurance verification notes to determine required work within the documentation department.

Identify and professionally resolve documentation errors externally and internally within Bard teams.

Ensure all order confirmation requirements have been met for documentation review and approval.

Adhere to phone compliance standards including Medicare guidelines, HIPAA, ACW, and minimum productivity.

Enter all daily production numbers and representative errors and submit daily sales logs to supervisor.

Create files to be worked, copy coversheets, and provide documentation to the appropriate departments once completed.

Ancillary Duties And Responsibilities

Foster positive interactions for physician’s office staff with Liberator Medical Supply, Inc. to aid in the facilitation of continued long‑term working relationships.

Maintain a positive work atmosphere that embodies Liberator’s philosophy of professional excellence, teamwork and integrity.

Perform other duties and tasks as assigned.

Reporting Relationship Responsibilities

No supervisory responsibilities.

Provides work direction only.

Provides work direction and has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.

Minimum Requirements Or Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

High School Diploma or GED.

One to two years of related experience and/or training, or equivalent combination of education and experience.

Skills
Language

Ability to read, analyze, and interpret medical supply publications, technical procedures, and training tools.

Ability to write internal and external business correspondence and effectively present information to management, team members, and/or customers.

Math

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Ability to apply intermediate math skills.

Reasoning

Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Advanced analytical reasoning including forecasting exponentials within workflow processes and reasoning against outside factors.

Computer

Knowledge of Microsoft Office applications, Access, or other database software.

Telecommunications

Ability to utilize or knowledge of call center telecommunications software.

Licensure or Certifications Required

No certifications required.

Work Requirements

Ability to work some evening shifts, weekends, and overtime as needed.

Physical Demands

Required to walk, sit, use hands, talk, and hear. May stand occasionally and lift up to 10 lbs.

Work Environment

Temperature controlled office environment, moderate noise level, minimal exposure to hazards.

Disclaimer

The above job description describes the general nature and level of work performed; it is not exhaustive.

Management may assign additional duties.

Employees must follow any other job‑related duties requested by their supervisor in compliance with federal and state laws.

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