Documentation Admin.

Position

: Documentation Admin.
Location : Stuart, FL
Duration : 12 Months Contract
Total Hours/week :40.00
8:30 - 5:00PM 1 day, 9:30AM - 6PM - 2 days, 10:30AM - 7PM 2 days
Description:
Position Purpose:
This position is primarily responsible for administrative and clerical duties in support of the sales workflow coordinator team members with specific responsibility regarding account documentation, reporting, and follow-up to external territory managers and physicians

Primary Duties And Responsibilities:
Ensure the requests and updates for client account data is accurate and up to date.
Review insurance verification notes to ensure what work is needed within the documentation department.
Ability to identify and professionally resolve documentation errors externally and internally within the Bard teams
Ensure all order confirmation requirements have been met for documentation review and approval to be completed.
Adhere to phone compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum productivity.
Enter all daily production numbers and representative errors and submit daily sales logs to direct supervisor
Create files to be worked, copy coversheets, and provide documentation to the appropriate departments once completed.

Ancillary Duties And Responsibilities:
Fosters positive interactions for physician’s office staff with Liberator Medical Supply, Inc. to aid in the facilitation of continued long term working relationships
Maintain a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence, teamwork and integrity.
Performs other duties and tasks as assigned

Reporting Relationship Responsibilities:
No supervisory responsibilities
Provides work direction only
Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.

Minimum Requirements Or Qualifications :
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

Education/Experience:
High School Diploma or general education degree (GED);
one to two years related experience and/or training; or equivalent combination of education and experience.

Skills:
Language:
Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.
Ability to write internal and external business correspondence. Ability to effectively present information and respond to questions from management, team members, and/or customers.

Math:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to apply intermediate math skills.

Reasoning:
Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason against outside factors.

Computer:
Knowledge of Microsoft Office Applications, Access or other database software.

Telecommunications:
ability to utilize or knowledge of call center telecommunications software

Licensure or Certifications required:
No certifications required

Work Requirements
Ability to work some evening shifts, weekends, and overtime as needed

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle and feel as well as talk or hear.
The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 lbs.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee performs tasks in a temperature controlled office environment under normal office conditions.
The noise level in the work environment is usually moderate.
The work environment involves minimal exposure to hazards or physical risks, which require following basic safety precautions.

Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position.
The Company officers, mid-level, and entry level management staff may assign additional duties and responsibilities as needed.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees will be required to follow any other job-related duties requested by their supervisor in compliance with Federal and State Laws.