Commercial Lines Insurance Account Manager (Experienced-Hybrid)

Looking for a company that values your skills and prioritizes your growth? Look no further than Robins Insurance, A Marsh & McLennan Agency! We offer an enticing benefits package and a hybrid work schedule to ensure a healthy work-life balance. Community involvement, vibrant office culture, and employee development are at the heart of what we do. We are looking for an experienced Commercial Lines Account Manager.

Benefits

Bonus structure

Home office equipment provided

Continued Education & Licensing Reimbursement

Generous PTO and holidays

401K with 4% match

Comprehensive United Healthcare Medical/Dental/Vision coverage

Paid volunteer time

Hybrid schedule once initial onboarding (90‑days) complete.

Qualifications

Must hold a current Property & Casualty License (If not in the state of TN, must be willing to transfer licensing to the state)

2+ years of Commercial Lines experience as a CSR and/or Account Manager that is relevant to the role.

Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs, including but not limited to Microsoft Word and Excel. In our office we use Vertafore products: AMS360, ImageRight, PL Rater, etc.

Role Overview
Assists in the production of new commercial lines accounts and the retention of existing accounts. Provides prompt, efficient, high‑quality service to designated accounts in support of Producer activities. Account Managers assist in proposals, renewals, cancellations, some billing, endorsements – essentially manage accounts from start to finish. This is not a sales role.

Reports to the Operations Manager, Dee Rosado. Dee has 20+ years of experience in the operational and management fields. She is responsible for HR, Marketing, Technology, Event Planning, Licensing, Culture, and more. She prides herself on not micro‑managing but staying in touch with her employees through open communication, availability in‑office 4 days a week, monthly 1:1s, and involvement in both Commercial Lines and Personal Lines project management.

Visit our website: https://robinsins.com/about-our-agency/meet-our-team/

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