Program Supervisor - Parents as Teachers

Description
The Program Supervisor of Parents as Teachers is responsible for overseeing the daily operations and delivery of key programs that support the mission of the organization. This role provides leadership and supervision to program staff, ensures services are delivered effectively and in alignment with organizational goals, and maintains compliance with funder and regulatory requirements. The Program Supervisor collaborates with internal teams and external partners to monitor program performance, support continuous improvement, and ensure a high standard of service to the community.

Essential Functions

Provide direct weekly supervision to 5 Parent Educators (1 PAT Bergen, 2 PAT Morris, and 2 PAT Warren) to review family case plans, progress and any problems directed not only toward assuring quality or service provision, but also toward protecting the integrity and respect of the families served

Work collaboratively with the HF Morris Supervisor to provide support and guidance to Program Assistant

Maintain supervision documents updated, organized and properly stored

Prepare and provide reports required by agency and funder in timely and accurate manner

Utilize PatSys database and Connecting NJ referral system to monitor program performance

Assign clients to Parent Educators

Coordinate all data collection for evaluation of outcomes and program success

Shadow Parent Educators twice per year

Support Program Assistant in coordinating all PAT parent workshops and events

Conduct team meetings and provide ongoing staff development

Provide daily support, problem-solving, and crisis management while exercising prudent judgment

Cultivate and maintain community relationships and act as a liaison with community partners

Track expenses and periodically review program budget status. Create spending plans in accordance with program activities and with approval of direct supervisor

Collaborate with Program Manager, funder(s) and technical assistance provider on all levels of program implementation (i.e. staffing, service delivery, data outcomes, and program trends)

Recruits, interviews, hires, and trains new staff

Oversees the daily workflow of the program/department

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Bachelors Degree required; Masters degree in early childhood or related field is preferred

Two or more years of experience in Maternal and Child Health experience required

Experience in managing and motivating staff and providing support is required

Administrative experience in human services programs required

Knowledge of maternal-infant health and concepts of child abuse
eglect is required

Experience working with culturally diverse communities/families and vulnerable populations is required

Supervisory experience is preferred

Understanding in utilizing tools and assessments for resource distribution and eligibility

Bilingual English/Spanish preferred

Excellent verbal, written and interpersonal communication skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Strong leadership skills and ability to prioritize tasks and to delegate them when appropriate

Ability to function well in a high-paced and at times stressful environment

Proficient with Microsoft Office Suite

DEIB Drivers for Success

Encouraging bidirectional and transparent communication

Promoting a culture of belonging

Practicing cross-program collaboration and engagement

Engaging in continuous learning/enrichment

Embracing inclusive representation and practices

Functional Requirements of the Role
This role may involve a range of physical, sensory, and cognitive tasks. We are committed to providing reasonable accommodation to support individuals in performing essential functions.

Immunization Policy
All PMCH employees must comply with the guidelines of our Immunization Policy.

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