Content Developer

We are looking for a Detail-oriented Content Developer to handle data within CMS and catalog management tools.

The Content Development team works on developing and enhancing features of the customer journey for all of client’s e-commerce customers. In this role, you will work alongside many talented individuals who design, engineer, validate, and ship these great e-commerce features. Your role will be to set up and manage multiple types of data that are key to these new features. Your day-to-day would include setting up content, products, and media assets in the Publishing tools to support engineering projects and testing. You would track, package, and deploy all project data to production in accordance with complex release plans. You will work proactively to achieve a bug‑free environment, coordinate with offshore and onshore resources to ensure tasks are completed efficiently and produce detailed documentation of feature setup.

Responsibilities

Author, update and publish digital content within a CMS

Build or update web pages using CMS components and templates

Manage assets, links, metadata, tags and page properties

Ensure content accuracy, brand consistency, perform content QA, proofreading, and link checks before publishing

Support content reviews

Collaborate with cross-functional teams

Set up content, products, and media assets in the Online Store Publishing tools to support engineering projects and testing; track, package, and deploy all project content to production in accordance with complex release plan

Work proactively to achieve a bug‑free environment and manage conflicts across a multi‑project & platform portfolio; coordinate with offshore and onshore resources to ensure tasks are completed efficiently and to organizational standard; produce detailed documentation of feature setup

Gather and report metrics on release deliverable

Qualifications / Required Skills

Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience). Overall 6+ years, minimum of 4 years of experience in Web Publishing, Content Management, Library Science, eCommerce or related field

CMS tools such as WordPress, Joomla, Drupal, or AE

Catalog Management tools such as FileMaker, SAP CRM, or Salsif

Global e-commerce shopping experience development and execution

Repository such as SVN or GI

Excellent problem‑solving skills and ability to work effectively in a collaborative team environment

Strong communication and interpersonal skills, with the ability to effectively convey technical concepts to both technical and non‑technical stakeholders

Strong attention to detail and data accuracy

Strong decision‑making and prioritization skills; have experience executing complex production schedules with dependencies and competing priorities

Ability to establish rapport, credibility and influence across a large, matrixed organization

Comfortable upholding organizational values and best practices, while balancing competing time‑to‑market pressures and maintaining business relationships

Possess a passion for effective communication, both written and verbal, with technical and non‑technical cross‑functional teams

Able to anticipate, troubleshoot, and resolve problems on the fly

Strong technical background, and an ability to collaborate effectively with engineers

Passion for delivering excellent user experience for both business‑users and customers

Comfortable working in a rapidly changing environment where ambiguity and short turnaround schedules are the norm

High degree of ownership and accountability

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