Amazon Brand Manager

Position: Amazon Brand Manager
Location: Hybrid - Ypsilanti, MI
Schedule: Full time, exempt
Compensation: $60-$85k per year

Benefits & Perks: Paid time off, paid holidays, monthly health stipend

Overview
Ballard House is a founder‑led e‑commerce company that partners with established brands to scale Amazon operations using our logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon 3P reseller and transitioned to brand partnerships in 2023. We bring Amazon‑centric operational excellence to a growing portfolio of eight and nine‑figure partnerships.

We’re hiring an Amazon Brand Manager to own day‑to‑day brand performance and execution across a portfolio of partners. This role manages brand relationships, and acts as quarterback for channel strategy, helping coordinate and integrate merchandising, advertising, content, catalog and inventory planning. You will be responsible for understanding each brand’s goals, identifying the highest‑value growth opportunities, coordinating internal execution, and keeping brand partners clearly informed on progress.

This is not a generic account management role. You will need to understand how Amazon actually works. A great candidate will be someone who has hands‑on experience running Amazon brands, is highly organized, and is able to identify the key inputs that move a brand forward.

Responsibilities

Own execution to grow an assigned portfolio of Amazon partner brands in collaboration with internal teams across inventory, creative, advertising, catalog and logistics

Serve as the primary point of contact for brand partners, leading regular updates and strategy conversations

Collaborate with leadership and brand partners to set annual growth and development goals including merchandising, advertising, content and other opportunities

Identify clear quarterly priorities for assigned brands and keep internal teams aligned on what matters most

Analyze brand performance across key Amazon metrics including sales, sessions, conversion rate, TACoS, BSR, share of voice, inventory position, and catalog health

Run annual planning and quarterly progress meetings with brands and Ballard leadership

Stay curious and build deep working knowledge of Amazon Seller Central, e‑commerce merchandising, marketplace strategy, and brand operations as the industry evolves

Qualifications

2–5 years of experience in e‑commerce brand management or agency account management ideally within CPG, Amazon or DTC setting

2+ years hands‑on experience with Amazon Seller Central or Vendor Central

Experience managing client relationships, internal stakeholders, or cross‑functional projects with clear ownership of outcomes

Strong understanding of e‑commerce vs brick and mortar merchandising, listing optimization, keyword strategy, pricing, promotions, and content performance

Comfortable working with Amazon metrics such as TACoS, CVR, sessions, advertising efficiency, and inventory availability

Strong project management skills with the ability to manage multiple brands, priorities, deadlines, and internal contributors without dropping the ball

Clear written and verbal communicator who can simplify complex issues, document decisions, and keep clients and internal teams aligned

Comfortable operating in a small business environment where some systems are still being built

This role is for you if

You think in ASINs, not just SKUs

You’ve owned brand strategy within a marketplace context, and know how to pull levers like pricing, promotions, and catalog structure to drive growth

You are comfortable getting into the weeds on Amazon, not just "asking the team"

You prefer small business scrappy to corporate drama and committees

You love to win, and hate losing

You know how to clarify the goal, identify the bottleneck, and drive the next action

You believe AI will bring tremendous leverage to the people who master it

You wouldn’t trade your reputation for a short‑term win

Probably not the right fit if

Want to own high‑level strategy, but not do any hands‑to‑keyboard execution

Don’t like analyzing data or finding the story within a spreadsheet report

Need perfect SOPs and fully built systems before you can make progress

Get overwhelmed managing multiple brands, projects, and competing priorities

Prefer easy goals because missing a target feels uncomfortable

Dislike direct client communication or difficult conversations to solve shared challenges

Think AI is something for other people to figure out

Want to work from a beach

Benefits

Paid time off and paid holidays

Monthly health stipend (full insurance coming soon)

Work directly with founders and leadership

Tools and training to help you grow in e‑commerce and operations

A team that moves fast, wins together, and doesn’t tolerate drama

Company Core Values

Unimpeachable Character : Be someone others are always proud to associate with, personally and professionally

Open and Honest : Feedback is our fuel to grow

Play to Win: Define what it takes to win, then do it

Always MovingForward : We choose relentless positivity

Ballard House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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