Sales Account Executive

Sales Account Executive
The ideal Sales Account Executive will coach and nurture the success and development of our clients and connect with leads that will bring growth and profitability to Logos Logistics. Under the direction of the Director of Operations, the Sales Account Executive is entrusted with the most significant functions of the organization: Sales Generation & Customer Success.

The Sales Account Executive will be expected to increase department standards resulting in higher levels of conversion, new leads, and overall client satisfaction.

Sales

Prospecting and converting leads into profitable business relationships through leveraging existing industry knowledge and contacts

Consistent hunter, self-starter mentality with lead generation expertise coupled with the ability to quickly qualify and close sales opportunities

Preparing and presenting executive proposals to clients

Participate in new business development as required

Prepare and complete performance-based action plans for improvement

Collaborate on the scheduling of the department, comprised of team members spread across multiple time-zones

Continuing income streams from customers and find ways to increase them

Represent the company at various business meetings to promote the company

Client Success & Account Management

Analyzing industry challenges and opportunities to understand enterprise’s customer communication and retention strategies

Ability to work with multiple clients at the same time

Proactive communication with clients

Update and inform when needed and to help resolve issues with client support team

Learn about your client’s brand and desire to expand. Educate yourself on the client’s business and their product

Educate client on all things new and of possible interest to them

Proven track record of surpassing quotas and customer satisfaction

Strong Leadership & Communication experience to maximize client performance

Exceptional business communication skills together with strong account planning

Client development experience, specifically the support strategy to guide client growth.

Create, energize, and build the Team Culture

Support strategic action items to build the team strength and improve the overall message of the brand

Set a clear mission and deploy strategically focused action items to accomplish

Positive attitude and teamwork

Constantly review, prepare, and complete action plans for improvement to move the team closer to the mission

Assist in the evaluation of the effectiveness of internal and external communication and workflow procedures

Participate in the continued development of the company and its culture

Support and follow up with customer-focused productivity goals that support the culture of the team

Commitment to Core Values, Personal Accountability, Committed to the Company’s Success, Eager to Learn and Team Player

Train, Develop, and Coach

Establish role specific training and development programs for the team & for our clients

Maintain 100% adherence within department on all company policies

Generate team & client trainings to help boost performance

Develop, monitor, and continuously improve department key performance indicators (KPI)

Transition the results of each team members KPI into action plans for improvements

Qualifications, Skills, And Competencies

Bachelor’s degree preferred

3-5 Years Experience: Hunting or Sales development role

CRM application experience a must

Strong Microsoft skills

Troubleshooting and creative problem-solving skills

Industry awareness in technology and application trends

Ability to show an advanced level of effective communication (all forms)

Exceptional leadership

Enhanced sales knowledge and skills at all phases of the sales cycle

Ability to illustrate ROI to Company decision makers together with the technical attributes of the solution

Work Environment & Physical Demands

Position typically operates in an office environment, with a warehouse attached.

Occasional out-of-the-area travel and overnight travel.

Standard office equipment is used: e.g. computers, printers, filing cabinets.

Largely sedentary role, with the majority of the time spent sitting at a desk utilizing a computer.

Occasional trips into the warehouse to assist operations team and may consist in the following:

Reaching, extending hands and arms in any direction

Standing, at times for extended periods of time

Walking, moving about on foot to accomplish tasks

Pushing, using upper extremities to press against something with steady force in order to thrust forward, downward, or outward

Lifting, raising objects from a lower to a higher position or moving objects horizontally from position‑to‑position

Light work, exerting up to 55 pounds of force occasionally

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