Sales Development Manager – Chicago, United States Chicago

Sales Development Manager – Chicago, United States
Chicago

We are looking for an experienced

Sales Development Manager

to independently lead and operate a regional SDR function within Convera’s Sales Organization.

In this role, you will own regional SDR performance and pipeline contribution, ensuring disciplined execution across outreach, qualification, data hygiene, and SDR- to-BDM handoff. You will design and optimise SDR capacity and workflows, identify performance gaps, and partner closely with Sales Leadership, RevOps, and Marketing to meet pipeline targets.

This role is suited to a hands‑on sales leader with a strong coaching mindset and a proven ability to build scalable SDR performance with data‑driven judgment.

What You’ll Do

Own regional SDR performance against defined KPIs, including activity levels, qualified meetings scheduled, qualification rates, and outreach effectiveness

Ensure SDRs consistently log first‑party data (e.g., FX volume, payment corridors, current provider), monitoring quality of collected data and coaching reps on recommended improvements

Lead, coach, and develop a team of SDRs through 1:1s, call reviews, and structured feedback to improve outbound effectiveness, accelerate ramp, and reduce attrition

Assess and optimise deployment of regional SDR capacity across customer segments and lines of business

Ensure high‑quality SDR‑to‑BDM handoffs through adherence to qualification standards, routing rules, and SLAs

Identify recurring capacity gaps and operational bottlenecks (e.g., lead quality, sequencing, handoff SLAs), and recommend process or model changes to leadership

Drive consistent use of CRM and SDR tooling, ensuring strong data hygiene and accurate reporting

Partner with Sales Leadership, RevOps, and Marketing to align SDR activity to pipeline targets, campaign priorities, and segment needs

Continuously improve SDR workflows, cadences, and operating practices based on performance data and observed trends

Experience

8+ years’ experience in B2B sales or sales development, with some experience in financial services, payments, FX or related areas, with 4+ years managing and coaching SDR teams

Proven ability to drive outbound pipeline metrics, including ramp time, qualified meeting volume, and conversion rates

Experience managing regional, distributed, or matrixed SDR teams

Skills

Strong sales leadership, hiring and coaching capability, particularly with early‑career sales talent

Deep understanding of SDR execution, qualification standards, and funnel performance

Highly data‑driven, with strong proficiency in Salesforce, Gong and SDR tooling

Ability to manage SDR team focused on

pan-US markets

Ability to interpret performance data and translate insights into operational improvements

Strong communication skills with the ability to influence cross‑functional partners

Mindset & Attributes

Comfortable operating with partial ambiguity and making informed judgement calls

Accountable for outcomes and performance trends over time

Disciplined, structured, and improvement‑oriented

Growth‑minded leader who invests in developing talent

Proactive in identifying issues and elevating recommendations
About Convera
Convera is one of the world’s largest non‑bank B2B cross‑border payments companies, processing over $200B annually across 140+ currencies in 200+ countries. We help businesses move money globally with confidence by combining payments, FX, and technology.

Pay Transparency Statement
Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is US$ 95,000 - US$ 170,000 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high‑cost areas may receive higher offers within the posted range.

Benefits
We also offer a comprehensive benefits package, which may include:

Retirement savings plan

Paid time off, holidays, and parental leave

Wellness programs and mental health resources

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.

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