Sales Development Manager Chicago, United States

Sales Development Manager

Chicago, United StatesSales Development Manager

Chicago, United StatesWe are looking for an experienced Sales Development Manager to independently lead and operate a regional SDR function within Convera's Sales Organization.In this role, you will own regional SDR performance and pipeline contribution, ensuring disciplined execution across outreach, qualification, data hygiene, and SDR-to-BDM handoff. You will design and optimize SDR capacity and workflows, identify performance gaps, and partner closely with Sales Leadership, RevOps, and Marketing to meet pipeline targets.This role is suited to a hands-on sales leader with a strong coaching mindset and a proven ability to build scalable SDR performance with data-driven judgment.What You'll DoOwn regional SDR performance against defined KPIs, including activity levels, qualified meetings scheduled, qualification rates, and outreach effectivenessEnsure SDRs consistently log first-party data (e.g., FX volume, payment corridors, current provider), monitoring quality of collected data and coaching reps on recommended improvementsLead, coach, and develop a team of SDRs through 1:1s, call reviews, and structured feedback to improve outbound effectiveness, accelerate ramp, and reduce attritionAssess and optimize deployment of regional SDR capacity across customer segments and lines of businessEnsure high-quality SDR-to-BDM handoffs through adherence to qualification standards, routing rules, and SLAsIdentify recurring capacity gaps and operational bottlenecks (e.g., lead quality, sequencing, handoff SLAs), and recommend process or model changes to leadershipDrive consistent use of CRM and SDR tooling, ensuring strong data hygiene and accurate reportingPartner with Sales Leadership, RevOps, and Marketing to align SDR activity to pipeline targets, campaign priorities, and segment needsContinuously improve SDR workflows, cadences, and operating practices based on performance data and observed trendsExperience8+ years' experience in B2B sales or sales development, with some experience in financial services, payments, FX or related areas, with 4+ years managing and coaching SDR teamsProven ability to drive outbound pipeline metrics, including ramp time, qualified meeting volume, and conversion ratesExperience managing regional, distributed, or matrixed SDR teamsSkillsStrong sales leadership, hiring and coaching capability, particularly with early-career sales talentDeep understanding of SDR execution, qualification standards, and funnel performanceHighly data-driven, with strong proficiency in Salesforce, Gong and SDR toolingAbility to manage SDR team focused on pan-US marketsAbility to interpret performance data and translate insights into operational improvementsStrong communication skills with the ability to influence cross-functional partnersMindset & AttributesComfortable operating with partial ambiguity and making informed judgement callsAccountable for outcomes and performance trends over timeDisciplined, structured, and improvement-orientedGrowth-minded leader who invests in developing talentProactive in identifying issues and elevating recommendationsAbout ConveraConvera is one of the world's largest non-bank B2B cross-border payments companies, processing over $200B annually across 140+ currencies in 200+ countries. We help businesses move money globally with confidence by combining payments, FX, and technology.Pay Transparency StatementConvera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is US$ 95,000 - US$ 170,000 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.We also offer a comprehensive benefits package, which may include:Health insurance (medical, dental, vision)Retirement savings planPaid time off, holidays, and parental leaveWellness programs and mental health resourcesFinal compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.