Customer Service Manager: Lead CX & Growth Initiatives

Pelican Products in South Deerfield, MA is hiring a Customer Service Manager to lead a high-performing team. In this role, you will drive customer satisfaction and operational performance while also acting as the 'Voice of the Customer' to enhance the overall experience. The position covers multiple responsibilities including process improvements and cross-functional collaboration.
If you are strategic and people-focused with a strong background in customer service, this opportunity offers a chance to make a real impact in a reputable company.

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