Regional Sales Specialist - LCB Senior Living

Job Details

Job Location: LCB Senior Living LLC - Norwood, MA 02062
Position Type: Full Time
Salary Range: $145,000.00 - $155,000.00 per year
What We Offer

Full‑Time Associates: Great benefits starting from Day One!
Health
Vision
Dental
401k
Paid Time Off
Holiday Pay
Part‑Time Associates (24-29 hours):
Paid Time Off
Holiday Pay
Work with an Amazing Team! Possibility for tuition reimbursement. Rewarding role working with seniors.
Summary

Active member of the operations team that assists the VP of Sales and Operations with the management of assigned communities. The role aligns with company goals, may change with need, and includes sales coaching and development for both internal and external sales. The Regional Director of Sales (RSD) is tasked with maximizing revenue and occupancy through strategic sales planning.
Role Competencies

A Consultant – uses expertise to identify problems, remove obstacles, and teach skill sets.
A Coach – helps team members develop a growth mindset and analyze solutions.
A Collaborator – works with others to create and share best practices.
An Influencer – inspires the team to implement program skills and best practices to achieve success.
Qualification Standards

Qualifications meet or exceed NH, MA, VT, CT, and RI state requirements.
Knowledge, Skills, and Abilities: maintain census against budgeted goals, establish a positive image, build productive relationships with marketing and referral sources, organize tasks effectively, and communicate fluently in English.
Education: Bachelor’s degree from an accredited institution preferred.
Experience: 3-5 years of regional sales experience or a sales background, preferably in health care or service industry.
Certificates/Licenses: Valid driver’s license in the state of employment required.
Eligibility and Non‑Discrimination Policy

LCB, including its managed care communities, is an Equal Opportunity Employer. Recruitment and employment opportunities are based solely on qualifications and ability to perform the essential functions of the job. All employment opportunities are provided without regard to legally protected characteristics, including race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, or genetic information. This policy applies to all employment phases including recruitment, hiring, selection, job assignment, promotion, transfer, compensation, discipline, termination, layoff, benefit and training access, and other conditions and privileges of employment.
Essential Functions, Duties and Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers and the surrounding community.
As a key member of management, actively grow community occupancy by representing and interacting positively with potential residents, family members, and professionals.
Perform all duties and responsibilities with a positive attitude.
Provide sales coaching to SMDs in the field.
Conduct onsite evaluation of skill and competencies.
Work closely with the team to strategize on qualified lead generation activities and events.
Coach and train on key KPIs for sales execution and success.
Serve as a member of the Home Office team leading SMD and community department head sales trainings.
Analyze strengths and weaknesses of the cluster relative to competitors.
Demonstrate innovative, entrepreneurial thinking in anticipation or response to competitive trends and business development opportunities.
Track and respond to market trends in a proactive manner.
Provide detailed, periodic (weekly, monthly, quarterly) sales and marketing productivity reports, critical success factors, and analysis to the community Executive Director and/or LCB senior team.
Manage sales and marketing data, audits, training, analysis, and implementation.
Ensure all sales data and activity is recorded accurately in Yardi and updated consistently.
Monitor major account activity and outreach actions for Sales and Marketing Directors (SMD) and Director of Business Development (DBDs), providing coaching/training opportunities to enhance execution.
Oversee the development, implementation, and maintenance of Quarterly Sales and Marketing Plans for an assigned community or cluster, in conjunction with other sales associates, Executive Directors, and Regional Directors of Operations or Sales.
Review, code, and approve sales‑related invoices and expenses for payment.
Manage within the assigned budget.
Complete all reports in a timely and accurate manner.
Conduct accurate analysis of relevant population market conditions.

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