Onsite Customer Service Manager: Lead & Elevate Your Team

AT&T is seeking a Manager-Customer Service located in Richardson, Texas. This role requires office presence 5 days a week, focusing on leading customer service operations via chat and ensuring high customer satisfaction. Responsibilities include developing the team, enforcing company policies, managing escalations, and monitoring performance metrics.
The ideal candidate will have a Bachelor's degree and at least 3 years of relevant experience. The salary ranges from $79,200 to $118,800 annually, plus commission.

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