A leading manufacturing company located in Chesterfield, Missouri, is seeking a Customer Service Team Lead to supervise their customer service team. The ideal candidate should have over 4 years of customer service experience and 1-2 years of team lead experience. Responsibilities include coaching the team, monitoring service quality, and ensuring customer satisfaction. Skills required are problem-solving, effective communication, and familiarity with Microsoft Office applications. This role is essential for driving customer retention and growth.
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Customer Service Team Lead - Elevate Customer Experience
MiTek USA · Wildwood, MO, USA ·
- Job type:
- Full Time