REI Co-op is looking for a Shop Service Manager in Ann Arbor to direct the shop team, drive the shop program, and deliver best-in-class customer experiences. You will guide production management, facilities management, and workforce management while acting as liaison between members, store teams, REI HQ, and manufacturers.
You will build and lead a diverse, skilled team and develop store-level shop strategy in collaboration with leadership to meet service goals and REI expectations.
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Shop Service Lead - Elevate Customer Experience & Team
REI · Ann Arbor, MI, USA ·
- Pay:
- 55.000 - 75.000
- Job type:
- Full Time