Account Manager/Dispatcher

Job Description
Account Manager/Dispatcher

Are you ready to join one of the biggest names in Healthcare Technology Management? If you are energetic and passionate —

YOU SHOULD APPLY

Who We Are
Founded by Philip Revien and Michael Fischer in 2014, 626 provides maintenance expertise on all medical technology equipment manufacturers and modalities. Philip and Michael first met in the maternity ward of a South Florida hospital on June 26, 2012, the day each of their sons were born. The vision for 626 (a tribute to their sons’ birth dates) was also born that day. The pair began talking and soon realized they shared a common goal—improving patient care. Two years later, 626 was established. What began as two men in a garage, 626 now employs more than 100 employees nationwide and has emerged as one of the fastest-growing third‑party companies in the healthcare technology management market.

What You’ll Do

Supervise, dispatch and coordinate the tasks of field service engineers and imaging centers.

Effectively coordinate and schedule field technical services activities and resources to ensure customer expectations and commitments are met.

Provide support to customers for emergency situations and communicate with emergency dispatch when necessary.

Serve as the main point of contact for all service customers and ensure that expectations are met.

Make sure all service requests and dispatches are well documented, coordinated and prioritized and organized for review and follow up when necessary.

Develop work schedules according to workloads.

Update and maintain all call handlings and special service process documentation and follow processes to maintain quality completion of work.

Who You Are
You are highly motivated, energetic, with a strong attention to detail. You are a great listener and possess strong written and verbal communication skills. You are an organized, go‑getter that remains calm and upbeat in all types of situations.

Associate or Bachelor's Degree preferred

One year of related work experience required

Reliable transportation, valid driver’s license for running local errands

Intermediate computer skills including MS Office

Ability to pass background check

We Provide You

Comprehensive medical benefits

Paid holidays and personal time off

401k options

Career growth and advancement opportunities

Fun work environment with excellent company culture

626 Holdings, LLC and 626 AWI, LLC provides employment opportunities to all individuals regardless of race, color, age, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability or genetic information. Please note that this job description is not a complete and comprehensive list of duties and responsibilities that are required of the employee. A responsibility or duties can or will change at any time with or without notice.

Competencies

Business acumen

Communication skills

Driven and motivated

High level of attention to detail and thoroughness

Ability to work in a fast‑paced environment with a high sense of urgency

Team player

Education and Experience

High School Diploma or GED equivalent

College Degree preferred

Sales experience preferred

Position Overview

Employee Type: Full‑Time

Location: Delray Beach, FL

Job Type: Account Services

Experience: Entry Level

Date Posted: October 3, 2019

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