Sales Coordinator

Do you have a strong work ethic and the desire to join an organization that invests in its people through cross‑training and development? ClarkDietrich fosters a work‑life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL by applying to the Sales Administrator position at our [location], location.

Summary
Greets, welcomes, and directs all visitors and employees. Directs all phone calls to the appropriate person and answers questions. Supports the Sales department. Serves as a support role when an Account Representative is out of the office and creates reports when necessary.

Essential Duties and Responsibilities

Greets, welcomes, and directs all visitors and employees

Maintains a welcoming environment by keeping the reception area clean and maintaining security

Directs all phone calls to the appropriate person and answers questions

Serves as a customer contact for Order Management

Builds and maintains customer relationships

Initiates the production cycle by receiving and entering orders for production

Reviews pricing and product for accuracy

Works with the sales manager to meet or exceed company metrics

Coordinates and schedules the daily shipping schedule and the filling of partial truckloads while working with the shipping coordinator

Advises customers of ship dates and times, schedules daily truck schedules with accurate delivery dates, and follows up to assure on‑time delivery

Serves as a customer contact for all quote management

Enters quotes with pricing guidelines

Faxes or emails quotes to customers and sales reps and follows up on current quotes

Tracks and follows up on quotes

Establishes a means of regular contact with customers and records market information

Logs significant discussions in the CRM and establishes regular calling patterns to the customer base

Communicates pertinent information to account reps, territory managers, and plant management

Other Responsibilities

Attends the morning shipping update meeting

Dispatches literature requests

Resolves sales adjustments (credits) and coordinates returns/pick‑ups, logs necessary incidents using CRMs

Maintains and updates customer contact information

Attends regularly scheduled sales training meetings

Assists other reps with duties when needed

Limited travel to assigned territory

Qualifications

Strong communication, customer service, and organizational skills

Detail oriented

Able to work in a team environment

Excellent Microsoft Office skills

Strong interest in continuous improvement

Ability to work with off‑site locations to resolve problems

Strong work ethic

Education and/or Experience

2+ years of experience selling in a manufacturing environment

The military equivalent will be recognized in lieu of education and/or experience

Reasoning Ability

Ability to analyze complex issues

Work Environment

Office

ClarkDietrich Benefits Include

Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)

401(k) with company match

Annual Incentive

Paid Time Off

Tuition Reimbursement

Professional Certification Reimbursement Program

Community Service Day

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