Inside Sales Coordinator

Job Summary
We are seeking a detail-oriented and proactive Inside Sales & Project Coordinator to support our sales and operations teams within a fast-paced industrial manufacturing environment. This role is responsible for preparing customer quotations, managing follow-ups, and coordinating project activities from order through completion.

The ideal candidate brings mid-level experience in industrial sales or manufacturing, strong organizational skills, and the ability to manage multiple priorities while maintaining a high level of customer service. This position plays a critical role in ensuring responsiveness to customers and smooth execution of internal processes.

Key Responsibilities

Prepare and deliver accurate, timely customer quotations based on technical and commercial requirements

Proactively follow up on open quotes and customer inquiries to drive conversion and maintain engagement

Coordinate project activities between sales, engineering, production, and customers

Track order status, timelines, and deliverables to ensure on-time execution

Maintain CRM and internal systems with up-to-date customer and project information

Assist the outside sales team with administrative and customer support needs

Communicate effectively with customers regarding order status, updates, and issue resolution

Identify process improvement opportunities to enhance efficiency and customer experience

Qualifications

3–7 years of experience in inside sales, sales support, or project coordination in an industrial or manufacturing environment

Strong understanding of quoting processes, order management, and customer follow-up

Excellent organizational and time management skills with attention to detail

Ability to manage multiple projects and priorities simultaneously

Strong written and verbal communication skills

Proficiency in CRM (ideally HubSpot) systems and Microsoft Office (Excel, Word, Outlook)

Experience working with technical products or engineered solutions preferred

Key Attributes

Highly organized and dependable

Customer-focused with a sense of urgency

Team-oriented with strong cross-functional collaboration skills

Self-starter who can anticipate needs and take initiative

Comfortable working in a structured but evolving environment

Why Join Us

Stable and growing company in the industrial/manufacturing sector

Collaborative team environment with direct impact on customer success

Opportunity to grow into expanded sales or operations roles

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