Sales Coordinator

Sales Coordinator

The Sales Coordinator will be responsible for working in conjunction with the sales team in administrative coordination for all groups and events booked by the sales team. This Sales Coordinator will achieve customer satisfaction by performing administrative duties relating to group blocks and events.
What you'll do:
Coordinate all groups and events booked by the sales teams, not limited to, rooming lists, cut-off dates, group and event resumes, billing, and final audits
Prepare group and event resumes, BEO packets, billing, and other documents in an accurate and timely manner
Assist with reservations, billing, and special requests for group blocks and events
Maintain detailed and meticulously organized account files, system profiles, and accurate systems data
Screen and qualify all telephone leads and sources to the correct Sales Manager
Participate in the Hotel's weekly Resume and BEO meetings to review group business and upcoming events with the operations team
Assist in the development and implementation of special projects as assigned
Ensure open lines of communication with staff, all departments, and upper management at all times via email, online applications, meetings, etc., to ensure all needs are met
Who you are:
You believe in hospitality, deeply and passionately.
You know how important relationships are, and you find joy in growing and maintaining new ones.
You use your time wisely and are an expert in prioritizing and multitasking.
You're creative, take initiative, and are willing to find solutions.
You have strong computer skills and the ability to pick up on software programs quickly.
You're thorough, have excellent communication, and pay close attention to detail.
You have a strong work ethic and can work both autonomously and with a team.
You have previous group and event coordinating experience
You have either a bachelor's degree from an accredited four-year college or university, or an equivalent combination of education and experience. A degree in hospitality, tourism or hotel management is preferred.
Benefits
Up to 3 weeks paid time off annually
50% off discount at most New Waterloo restaurants
Health, vision + dental benefits
401K matching
Paid holidays
Volunteer pay
Tuition reimbursement
Referral bonuses
Discounts at our shops, hotels + local partnerships
About New Waterloo
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provide the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. Our brands include South Congress Hotel, Revival Hotel, El Capitan Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Albert Hotel, Fidelity Hotel and Trick Hat Workway.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.