Partnerships Relationship Manager

Role Overview
The Partnerships Relationship Manager will launch and lead our sales and partner enablement efforts at SpotOn. Working across multiple teams, this role will work closely with the partnership, sales, sales operations, and marketing functions to drive partner-attributed revenue and generate value for our Strategic Referral Partners. This role will report to the Manager, Strategic Partnerships.

ESSENTIAL FUNCTIONS

Develop strategies to increase partner participation, referral activity, and revenue contribution

Work directly with partner sales teams on lead sharing, co-selling, co-branded marketing, and sales support efforts

Educate strategic referral partner sales teams on the value of SpotOn's suite of restaurant solutions

Build and maintain relationships with stakeholders at all levels of partner organizations, including frontline teams, management, and leadership

Collaborate with marketing and partner-enablement on resources and collateral needed to support partner sales efforts and education

Collaborate with marketing and partner-enablement on resources and collateral needed to support SpotOn sales efforts (partnership value)

Collaborate with Sales Operations on lead management, speed to lead, lead assignment and lead tracking

Identify, prospect, and develop new business opportunities within assigned partner networks and ecosystems that support SpotOn's revenue objectives

Collaborate with cross‑functional teams to identify and implement process improvements, sales‑supporting collateral, targeted marketing and training programs that boost sales efficiency

Execute CRM expectations and appropriate data recording/tracking

Act as an internal resource for partner‑related questions and information for the SpotOn Sales Organization

Plan, coordinate, and execute partner events, conferences, trade shows, workshops, webinars, and educational sessions while ensuring appropriate SpotOn representation and follow‑up activities

Develop and execute strategic partnership growth plans, conduct regular business reviews, and analyze performance metrics

Manage multiple partnership initiatives simultaneously, ensuring timelines, deliverables, follow‑up actions, and stakeholder communication remain on track

Stay current with industry pains, needs, best practices, and technology trends to drive continuous innovation

Minimum Qualifications

Strong project management and organizational skills with the ability to manage multiple priorities simultaneously

Excellent written and verbal communication skills

Ability to connect and create strong working relationships

Comfortable presenting to groups ranging from frontline sales teams to leadership

Ability to analyze and distill key insights from complex data

Ability to travel up to 60 percent of the time

Excellent organizational skills

Ability to work with minimal supervision / self‑starter

Experience Requirements

Minimum of 5 years of experience in partnership management and account management

Minimum of 5 years of sales and customer success (inside or outside)

Experience planning and executing events, training programs or partner enablement initiatives

2‑3 years of experience with Salesforce CRM

Education Requirements

Associate’s or Bachelor’s degree in business, marketing or related field. Bachelor’s preferred

Physical and Mental Requirements and Working Conditions

Must be able to remain sitting at least 50 percent of the day when in the office

Must be able to walk or remain standing for extended periods when at trade shows

Must be able to twist, bend, kneel, and stoop

Occasionally lift and carry equipment in the office weighing up to 40 pounds

Benefits

Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs

HSA with Employer Match: High‑deductible health plan enrollees receive an annual company contribution to their Health Savings Account

Company‑Paid Life Insurance & Disability

401(k) Retirement Savings & Annual Employer Match

Restricted Stock Units (RSUs)

Pre‑Tax Commuter Benefits

Paid Parental Leave

Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off

Monthly cell phone and internet stipend

Education reimbursement up to $2,000 per calendar year to assist with your professional development

Employee Resource Groups to build community and inclusion at work

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E‑Verify company.

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