Partnerships Relationship Manager

Location
Chicago, IL; San Francisco, CA

Employment Type
Full time

Location Type
Hybrid

Department
Sales

Compensation

Tier 1 – San Francisco: $81,000 – $101,000 (plus bonus)

Tier 2 – Chicago: $77,000 – $96,000 (plus bonus)

Company Overview
SpotOn is a restaurant technology company that provides point‑of‑sale and AI‑powered tools to independent restaurants.

Responsibilities

Develop strategies to increase partner participation, referral activity, and revenue contribution.

Work directly with partner sales teams on lead sharing, co‑selling, co‑branded marketing, and sales support.

Educate strategic partner sales teams on the value of SpotOn’s suite of restaurant solutions.

Build and maintain relationships with stakeholders at all levels of partner organizations.

Collaborate with marketing and partner‑enablement on resources and collateral needed to support partner sales efforts.

Collaborate with Sales Operations on lead management, speed to lead, lead assignment, and lead tracking.

Identify, prospect, and develop new business opportunities within assigned partner networks and ecosystems that support SpotOn’s revenue objectives.

Collaborate with cross‑functional teams to identify and implement process improvements, sales‑supporting collateral, targeted marketing, and training programs that boost sales efficiency.

Execute CRM expectations and appropriate data recording/tracking.

Act as an internal resource for partner‑related questions and information for the SpotOn Sales Organization.

Plan, coordinate, and execute partner events, conferences, trade shows, workshops, webinars, and educational sessions while ensuring appropriate SpotOn representation and follow‑up activities.

Develop and execute strategic partnership growth plans, conduct regular business reviews, and analyze performance metrics.

Manage multiple partnership initiatives simultaneously, ensuring timelines, deliverables, follow‑up actions, and stakeholder communication remain on track.

Stay current with industry pains, needs, best practices, and technology trends to drive continuous innovation.

Minimum Qualifications

Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.

Excellent written and verbal communication skills.

Ability to connect and create strong working relationships.

Comfortable presenting to groups ranging from frontline sales teams to leadership.

Ability to analyze and distill key insights from complex data.

Ability to travel up to 60% of the time.

Excellent organizational skills.

Ability to work with minimal supervision / self‑starter.

Experience Requirements

Minimum of 5 years of experience in partnership management and account management.

Minimum of 5 years of experience in sales and customer success (inside or outside).

Experience planning and executing events, training programs or partner enablement initiatives.

2–3 years of experience with Salesforce CRM.

Education Requirements

Associate’s or Bachelor’s degree in business, marketing, or related field. Bachelor’s preferred.

Physical and Mental Requirements

Must be able to remain sitting at least 50% of the day when in the office.

Must be able to walk or remain standing for extended periods when at trade shows.

Must be able to twist, bend, kneel, and stoop.

Occasionally lift and carry equipment in the office weighing up to 40 pounds.

Benefits

Medical, Dental, and Vision Options: Nationwide plans to fit personal healthcare needs.

Health Savings Account (HSA) with Employer Match.

Company‑Paid Life Insurance & Disability.

401(k) Retirement Savings & Annual Employer Match.

Restricted Stock Units (RSUs).

Pre‑Tax Commuter Benefits.

Paid Parental Leave.

Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off.

Monthly cell phone and internet stipend.

Education reimbursement up to $2,000 per calendar year.

Employee Resource Groups to build community and inclusion at work.

EEO Statement
We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. Work authorization in the U.S. is required. Visa sponsorship is not available for this role. SpotOn is an E‑Verify company.

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