PUBLIC SERVICE ADMINISTRATOR

Job Requisition ID: 52106
Opening Date: 06/03/2026
Closing Date: 06/17/2026
Agency: Department of Children and Family Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Salary: Anticipated Starting Salary (effective 7/1/26) $8571/month; Full Salary Range $8571-$12651/month
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1

Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Statewide Telecommunications Administrator. Under administrative direction, this position will direct, coordinate, and review the activities of the statewide telecommunications program for the Department of Children and Family Services. The position will provide guidance regarding available technology and cost effectiveness of proposed telecommunications systems and devices. This position will also monitor unit activities to ensure compliance with Department policies and federal and state laws, rules, and statutes. Additionally, the position will confer with subordinate manager regarding telephone, wireless, and data issues, and/or requests related to cost factors, equipment information and analysis, new/pending orders and projects, billing interpretation and reconciliation, and deadlines. This position is a great opportunity for someone who is detail oriented and dedicated to ensuring the effectiveness of the Departments vital telecommunications program. DCFS offers a competitive salary plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills, leadership capabilities, and the ability to multi-task. We invite all qualified applicants to apply to join our innovative team to help make a difference in the lives of children and families.

Essential Functions

Serves as Statewide Telecommunications Administrator

Confers with subordinate manager regarding telephone, wireless, and data issues, and/or requests related to cost factors, equipment information and analysis, new/pending orders and projects, billing interpretation and reconciliation, and deadlines

Serves as working supervisor

Attends meetings, training sessions, seminars, and conferences to maintain current knowledge on voice and information technology products

Develops training on various telecommunications systems

Oversees telecommunications audits to determine potential areas for cost reduction and elimination of unnecessary expenses

Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to com

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