Reliability & Compliance Technician I - Dollywood Theme Park - Full Time Year Ro

Reliability & Compliance Technician I - Dollywood Theme Park - Full Time Year Round
Job Category

: Maintenance & Construction

Requisition Number

: RELIA010096

Full-Time

Rate : $21 USD per hour

Locations
Showing 1 location

Description
At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Reliability & Compliance Technician I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Reliability & Compliance Technician I will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Reliability & Compliance Technician role exists to assist the Quality Control Supervisor with executing predictive maintenance, analyzing PM results, developing applicable processes and procedures, auditing work areas and documentation for compliance, and creating and leading training classes, all for the Rides Maintenance team. All of this will be done in a manner consistent with the mission, values, and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

Learn Maintenance CMMS and act as back-up administrator on an as-needed basis

Distribute and audit compliance with required documentation and sign-offs, including ensuring driver’s licenses and auto insurance is kept up-to-date for the team’s authorized drivers

Assist with improving and updating standard operating procedures, manuals, and internal processes & procedures

Help develop and implement approved audit programs covering various EHS topics (e.g. OSHA, ASTM, HE standards and procedures, and/or standard amusement park practices)

Perform vibration, ultrasound, oil sampling, and/or IR predictive maintenance tools and analyze data

Write and distribute reports with corrective actions to improve reliability of attractions

Assist in identifying trends from company ride/attraction tracking system and interact with Hosts to find root causes

Partner with Rides Maintenance leadership to identify critical assets/components and ensure proper predictive maintenance equipment and techniques are utilized

Assist with overseeing receipt, documentation, storage, safety & distribution of equipment and supplies

Review injury log and identify/recommend opportunities for improvements

Develop and conduct training as identified by team surveys and leadership discussions (e.g. monthly safety meetings, new hire onboarding, train-the-trainer, industry topics, etc.)

Audit and maintain SDS books for each shop, comparing chemicals on site to the book and preserving retired SDS per OSHA requirements

Inspect different types of personal protective equipment, tools, and other equipment and ensure they are within acceptable guidelines

Maintain knowledge of industry standards and occasionally attend industry-related seminars, webinars, and meetings to remain informed and involved

Identify gaps in practices and processes by using continuous improvement methodologies

Act as team representative on various committees such as What If committee, SOP/STP consistency team, etc.

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

Must be 18 years of age or older

High School Diploma or equivalent is required

Associate’s degree or equivalent from two-year college or technical school preferred

Strong proofreading and editing skills

Proficiency with Microsoft Office applications (Outlook, Excel, Word, PowerPoint)

3 to 5 years’ experience in a theme park atmosphere with technical/maintenance-related background preferred

Able to obtain the following within an agreed upon timeframe:

AIMS International or NAARSO Certified Maintenance Technician, Level I certification

OSHA 10-hour certification

At least one of the predictive certifications below:

Infrared Thermography, Level I

Must possess strong safety sensitivity and ability to work with many different types of mechanical and electrical devices

Must have a valid driver’s license and proof of auto liability insurance in order to operate company vehicles

Must successfully complete a post-employment-offer background check

Knowledge, Skills, and Abilities

Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees

Must be self-motivated and disciplined

Must be able to prioritize and complete work assignments on a timely basis

Must maintain strict confidentiality and judgment regarding privileged information

Must have professional appearance with good personal hygiene

Must be productive in a fast-paced environment

Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays

Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines

Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills

Must be able to communicate effectively with Guests and Hosts using approved communication methods

Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals

Able to comprehend instructions and retain information

Able to perform duties consistent with creating a safe and secure environment for hosts and guests

Able to be flexible to handle frequent changes in priorities

Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and with decimals with accuracy

Able to work in approved exposure levels to various chemicals found in cleaning solvents, adhesives, paints, and lubricants

Able to use and be able to train others on hand and power tools, such as electric drill, drill press, bench grinder, electric hoist, chainsaw, torque wrench, grease gun, and precision hand tools

Able to read, analyze, and interpret safety rules, operating and maintenance instructions, general business periodicals, professional journals, technical procedures, and/or governmental regulations

Able to respond to common inquiries or complaints from Guests, regulatory agencies, or members of the business community

Must have high level of manual dexterity to operate small tools on occasion

Able and open to learn new programs and processes

Able to present different types of training to various-sized groups

Physical Requirements | Environmental Conditions

Lifting and Carrying : Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting

Mobility : Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours

Repetitive Movements : This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions

Environmental Conditions : This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat

Cognitive and Sensory Requirements : This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods

Able to regularly balance, walk on uneven ground, stoop, kneel, crouch, and climb occasionally for sustained periods of time

Able to lift, carry, push, and/or pull objects & materials of moderately heavy weight

Possess mental and physical capability to work at heights more than 150 Ft., crawl, and work in confined spaces

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr