Director, Strategic Accounts Operations & CX

Remote Jobs is seeking a Sales Director of Customer Experience & Operations responsible for overseeing premier Production Print accounts. This role will champion the customer journey, ensuring seamless program management and technical onboarding. You will lead cross-functional teams and drive customer experiences that enhance satisfaction and retention.
Candidates should have 10+ years in production print or high-tech industries, strong leadership skills, and a proactive approach to customer success. The role offers a competitive salary and is fully remote.

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