Territory Sales Representative

Job Title
Territory Sales Representative

Location
INDIANAPOLIS

Job Description
Territory Sales Representative

Benefits

Free Employee Only Health Insurance

Competitive Benefits Package

401(k) with Company Match

Local Customers – No Overnight Travel

Essential Duties and Responsibilities
In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.

Customer Relations

Meet or exceed sales and profit goals established in consultation with branch management

Develop and maintain relationships with assigned customers to include key accounts

Present new products to customers

Ensure follow up with customers on orders and inquiries

Maintain and update customer pricing

Leadership

Ensure customer satisfaction

Promote company capabilities to customers

Promote Marketing promotions and programs to customers

Develop and maintain vendor relations

Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)

Address and resolve customer complaints in a timely basis

Involved in training other associates and acting as a mentor

Assist in development of Annual Strategic Planner to include the sales budget for customer list

Monitor sales trends and product performance results

Coach inside sales associates on account planning to grow accounts and serve the customer more effectively

Continually enhance sales skills in order to promote a professional image

Other

Maintain communication with management with regards to pricing issues in the market place

Maintain communication with management by developing weekly itinerary and use of MAP reports

Ensure customer account information is accurate in the system

Provide support and feedback to Warehouse Management on shipping issueson>

Provide support and feedback to Credit Department as it relates to customer accounts

Review trial balance with Credit Manager monthly

Maintain a clean and organized company car

Represent the company in a professional manner at all times ensuring quality customer service

Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures

Support corporate programs, goals, and initiatives of the company

Work overtime as needed

Possess and maintain an unrestricted, valid driver’s license.

Perform the essential duties and responsibilities listed in this job description in a manner that would not endanger the health or safety of the employee, other employees, customers, or members of the public

Knowledge, Skills, and Abilities

Customer service skills

Sales skills

2+ years of outside sales exp in similar industry preferred

Capable of analyzing issues and developing solutions

Ability to be creative and innovative

Communication skills (oral and written)

Interpersonal skills

Judgement and decision-making ability

Listening skills

Organization and time management skills

Product knowledge

Vendor knowledge

Understand how to interpret reports analysis, channel products, and customers

Performance Measurements

Sales and gross profit

Accounts in 90 days column

Credits written in timely manner as indicated in Outside Sales Compensation Plan

Customer feedback

Number of new accounts activated

Sales of strategic products

Inventory management

Order management accuracy

Development and ongoing measurement of sales compared to sales budget

Position Type
Full-time

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