Specialist, Content Operations

Content Operations Specialist

The Content Operations Specialist will serve as the primary point of contact and administrator for the company’s promotional work management tool. The role involves evaluating and assigning resources for video requests across all media, managing asset projects, coordinating stakeholder communications, and overseeing system administration, training, onboarding, and workflow improvement.
Responsibilities

Act as the administrator and subject‑matter expert of Starz’s promotional asset work‑management software
Receive and vet video, image, and digital promotional requests for accuracy and production‑timeline feasibility
Collaborate with Starz marketing and broadcast stakeholders to determine resource needs and facilitate change management
Track and manage data entry within the asset planning system, keeping stakeholders apprised of progress
Maintain promotional asset system hygiene and data integrity to support downstream automations
Manage assignments and workloads across Content Operations team members, reevaluating and reassigning as needed
Handle system user access and permissions
Onboard and train new users in the promotional work‑management system
Collect, create, and manage workflow process documentation
Collaborate with other teams and departments to improve daily workflows
Assist the team with high‑level initiatives and process discussions
Qualifications and Skills

3+ years of professional experience in operational or media project management
Excellent time‑management and organizational skills to handle a large volume of requests and stakeholders
Ability to work independently and determine priority of work based on multiple avenues of requests and communication
Flexibility and confidence to adapt to shifting workflows and company goals
Highly attuned attention to detail related to data creation and management
Outstanding analytical skills to evaluate nuanced project requests and their process workflows
Superior interpersonal communication skills and the ability to work well within a team environment and across departments
Nice to Haves

Knowledge of Adobe Workfront work‑management software and/or related project‑management software
Background in entertainment, production, or post‑production workflows
Compensation

$65,000 - $75,000
EEO Statement

Starz is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Starz will provide reasonable accommodations for qualified individuals with disabilities. Starz will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.

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