Specialist, Content Operations

Job Description
The Content Operations Specialist will act as a primary point of contact and administrator in the company’s promotional work management tool. They will evaluate and assign resources for video requests across all mediums company-wide and will be responsible for asset project management and stakeholder communications. The Specialist will also be responsible for training, onboarding, and system administration, as well as aiding in the evaluation and improvement of promotional asset workflows. The ideal candidate is an organized individual with highly developed communication skills, eager to be a point of contact between multiple non-technical teams and technical fulfillment teams.

Essential Duties And Responsibilities

Act as Admin and subject matter expert in Starz’s promotional asset work management software

Receive and vet video, image, and digital promotional requests for accuracy and production timeline feasibility

Work closely with Starz marketing and broadcast stakeholders to determine resource needs and facilitate change management

Track and manage data entry within the asset planning system, keeping stakeholders apprised

Maintain promotional asset system hygiene and data integrity to facilitate downstream automations

Manage assignments and workloads across various Content Operations team members, reevaluating and reassigning as needed

Manage system user access and permissions

Onboard and train new users in the promotional work management system

Collect, create, and manage workflow process documentation

Collaborate with other teams and departments to improve daily workflows

Assist team with high level initiatives and process discussion

Qualifications And Skills

3+ years of professional experience in operational or media project management

Excellent time-management and organizational skills to manage a large volume of requests and stakeholders

Ability to work independently and determine priority of work based on multiple avenues of requests and communication

Flexibility and confidence to adapt to shifting workflows and company goals

Highly attuned attention to detail related to data creation and management

Outstanding analytical skills to evaluate nuanced project requests and their process workflows

Superior interpersonal communication skills and the ability to work well within a team environment and across departments

Nice To Haves

Knowledge of Adobe Workfront work management software and/or related project management software

Background in entertainment, production, or post-production workflows

Compensation
$65,000 - $75,000

Benefits

Full Coverage – Medical, Vision, and Dental

Annual discretionary bonus and merit increase

Work/Life Balance – generous sick days, vacation days, holidays, and wellness days

401(k) company matching

Tuition Reimbursement (up to graduate degree)

EEO Statement
Starz is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Starz will provide reasonable accommodations for qualified individuals with disabilities. Starz will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.

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