Director, Client Solutions Engineer - Fiserv for Platforms

Director, Client Solutions Engineer – Fiserv for Platforms
What does a successful Director, Client Solutions Engineer do at Fiserv?
As a Client Solutions Engineer for Fiserv for Platforms, you are a product and technical lead who partners with Sales to win complex platform, marketplace, PayFac, and ISV opportunities. You own solution positioning from first technical discovery through hand‑off to integration teams—shaping architecture, validating feasibility, and driving confidence to close. You combine deep payments and platform expertise with strong commercial instincts, helping platform clients understand how Fiserv enables growth, monetization, and scale, not just how the technology works. This role is for someone who thrives in high‑stakes sales cycles and takes accountability for revenue outcomes.

What you will do

Act as a senior technical client‑facing leader for Fiserv for Platforms, owning solution design and technical confidence through to close

Partner directly with Sales to qualify opportunities, shape deal strategy, and accelerate sales cycles

Lead discovery with platform executives, product leaders, and architects to uncover business models, monetization goals, and growth constraints

Translate client needs into compelling, outcome‑oriented solution narratives across onboarding, payins, funds flow, payouts, and embedded finance

Design and present platform architectures, APIs, and fund flows that balance client needs, compliance, and commercial viability

Identify and address technical, operational, and regulatory risks early to unblock deals and reduce late‑stage friction

Differentiate Fiserv versus competitors by clearly articulating trade‑offs, scalability, and time‑to‑market advantages

Influence pricing and commercial discussions by aligning solution scope, effort, and value delivered

Collaborate with Product and Engineering to validate roadmap alignment and secure deal‑critical commitments when required

Support contract execution by ensuring technical accuracy in solution descriptions, scopes, and assumptions

Provide structured feedback to Product on market gaps and emerging platform needs based on active deal conversations

What you will need to have

8+ years of experience in client‑facing technical sales, solutions engineering, or presales roles for enterprise technology platforms

Proven track record of supporting and closing complex, multistakeholder deals

5+ years of experience with API‑driven platforms, integrations, and modern SaaS architectures

5+ years of experience in payments, acquiring, PayFacs, marketplaces, or embedded financial services

Strong understanding of platform economics, fund flows, onboarding/KYC/KYB models, settlements, and payouts

Ability to translate technical concepts into business value and commercial outcomes

Experience partnering with Sales teams in revenue‑aligned environments

Bachelor’s degree in computer science, engineering, or equivalent practical experience

What would be great to have

Experience selling platform or embedded payments solutions at companies like Stripe, Adyen, and Payoneer

Direct ownership of technical workstreams in $1M+ enterprise deals

Familiarity with marketplace and PayFac regulatory frameworks and card network requirements

Experience influencing deal pricing, scope trade‑offs, and implementation models

Comfort presenting to executives, including CTOs, CPOs, and Heads of Payments

Ability to operate with ambiguity and move fast in competitive, high‑growth environments

Salary Range
$136,000.00 - $225,600.00

For incentive‑eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Our Commitment to Equal Opportunity
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Note to Agencies
Fiserv does not accept resume submissions from agencies outside of existing agreements. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning About Fake Job Posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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