Editor/Writer

Communications Coordinator

Location:

Hybrid; must be within 100 miles of Lexington, MA. Onsite work required 2 days per week; remaining time remote.

Clearance Level:

Interim clearance sufficient for start. Must be able to obtain an Interim/Active Secret Clearance. Must be U.S. Citizen to apply.

At Aquila Technology we build robust, policy‑compliant IT systems and stress‑test them to identify gaps and security vulnerabilities. The Communications Coordinator will support a premier defense research organization by driving internal communications and knowledge management initiatives across HR programs.

About the Role
The Human Resources department seeks a detail‑oriented, highly organized Communications Coordinator to work closely with the Communications and Change Management team in support of HR initiatives.

Must Have

Bachelor's Degree

3 years experience developing communication plans (internal and external)

3 years experience gathering and synthesizing information to develop process maps, workflows & documentation

3 years experience with Social Media/Job Boards

3 years experience authoring and driving communications plans

3 years experience creating integrated communication plans across workstreams

3 years experience creating standardized communication templates, branding, and toolsets

Detail‑oriented

Good judgment in allocating time to multiple projects

Presentation, verbal, and written communication skills

Time management

Ability to work well independently as well as with a team

3 years experience with Adobe Creative Suite (Illustrator, Photoshop, and InDesign)

3 years ServiceNow HRSD experience

3 years Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook)

3 years experience creating and maintaining content on web pages and wikis

3 years experience in communications, technical writing or knowledge management

Nice to Have

Experience with SharePoint Online features

Responsibilities

Draft, edit, schedule, post and maintain content on HR‑related communication channels – including internal/external webpages, SharePoint sites, newsletters and print materials

Review and edit communications to ensure quality and alignment with departmental mission and goals

Create and maintain knowledge base articles within ServiceNow to improve employee self‑service and enhance the employee experience

Partner with HR subject‑matter experts to gather information and document HR procedures and workflows

Regularly review and update existing content to improve usability, readability, and searchability within the platform

Track content lifecycle activities including periodic reviews, approvals and archival process

Ensure all documentation is accurate, consistent and aligned with organizational standards and branding

Support ad hoc HR communications projects as needed

Collaborate cross‑functionally with HR, IT, communications and other stakeholders to ensure successful project execution

Required Skills

Bachelor’s degree in English, Communications or related field

3+ years of related experience in communications, technical writing or knowledge management

Demonstrated excellent written, visual and oral communication skills

Must be able to convey information effectively and in an inclusive, accessible and clear way

Experience gathering and synthesizing information to develop process maps, workflows and related documentation

Highly organized, able to multitask and handle several projects simultaneously

Excellent time management and organizational skills; ability to meet deadlines

Attention to detail and accuracy is required

Proficiency using Microsoft Office products (Word, Excel, PowerPoint), Adobe Creative Suite (Photoshop, InDesign, Illustrator) and social media (LinkedIn, Glassdoor)

Experience using Knowledge Base component of ServiceNow

Must be able to work both independently and as part of a team

Preferred Skills

SharePoint

Benefits and Perks
Aquila offers competitive benefits and a supportive work environment.

Paid Time Off: 15 days (vacation/sick) per year

10 paid holidays (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas) + 4 floating holidays prorated based on hire date

1.5 paid volunteer days (12 hours) for approved volunteer work

1 week paid maternity/paternity leave after 1 year of full‑time employment

Tuition & Training Reimbursement: up to $5,000 per fiscal year for pre‑approved courses; minimum 6 months employment; grade “B” or better required

401(k) with Fidelity: eligible to participate after 90 days; company match up to 3% dollar for dollar, then 50¢ per $1 for 4th and 5th %

Fully vested from day one; no catch‑up contribution match

Cell phone & internet reimbursement: up to $150 monthly for remote workers (minimum 2 days remote)

Buy Your Own Device (BYOD) reimbursement: up to $1,500 every 3 years for eligible electronic equipment after 6 months employment

We are an Equal Opportunity Employer.

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