Web Content Analyst Job at Federal Reserve Bank of Cleveland in Cleveland

The Federal Reserve Bank of Cleveland is seeking a Web Content Analyst to format and publish content on its internal and external websites using Sitecore and WordPress CMS. The role involves translating stakeholder requirements into high‑quality webpages, managing staging and publishing of text, images, and video, and ensuring compliance with UX, GEO, and SEO best practices.

Responsibilities

Build, update, and publish webpages using Sitecore and WordPress CMS platforms.

Write clean, semantic HTML and CSS, and troubleshoot layout or styling issues across browsers and devices.

Debug and resolve front‑end issues quickly, ensuring smooth user experiences.

Act as a liaison with developers and product owner regarding CMS and website requirements, identifying bugs and requesting resolution.

Collaborate with business teams or stakeholders to gather requirements, analyze customer business needs, and bring concepts to life.

Apply web content and user experience best practices.

Maintain consistent branding and design standards.

Implement GEO/SEO best practices, including meta tags, keyword and image optimization.

Test and validate pages before publishing to ensure accuracy and functionality.

Manage embargoed and critical scheduled publishes.

Oversee proper CMS workflow usage to meet compliance expectations and mitigate risk.

Perform other duties as assigned or requested.

Experience, Education, and Skills

Bachelor’s degree in digital strategy, technology, marketing, or a related discipline.

Five or more years of related experience, including proficiency in HTML5, CSS3, and basic JavaScript for front‑end web development.

Hands‑on experience with Sitecore; experience with WordPress is a plus.

Strong debugging skills and familiarity with browser developer tools.

Exceptional proofreading and organizational skills, with a focus on accuracy.

Understanding of responsive design principles and cross‑browser compatibility.

Experience with analytics tools such as Google Analytics and Semrush.

Technical skills in CRM platforms (e.g., Salesforce), visualization tools, and data analytics are a plus.

Front‑end web developer capabilities, including ability to build new components in a CMS, are a plus.

Knowledge and Skills

Knowledge of domain, regulations, procedures, and practices of a specific discipline and/or business line.

Experience with Agile development methodologies.

Understanding of content marketing principles.

Experience with search engine optimization (SEO).

Analytical skills.

Verbal and written communication skills.

Technical skills in applicable technologies such as CSS, HTML, and SiteCore.

Salary and Benefits
The expected starting salary range for the Web Content Analyst is $73,400 to $91,800 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

Benefits support overall health and financial security. Learn more about benefits at https://www.clevelandfed.org/careers.

Physical Demands and General Working Conditions
This position may involve computer‑based work, occasional travel, and use of standard office equipment. Working conditions may vary and affect risk levels.

Reasonable Accommodation
The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Background Checks and Drug Testing
As a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, including marijuana prior to hire and for certain safety‑sensitive positions during employment.

Ethics Rules
Employees must comply with the Bank's ethics rules, including restrictions on ownership of interests in depository institutions.

EEO Statement
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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