Web Content Analyst Job at Federal Reserve System in Cleveland

Federal Reserve Bank of Cleveland
The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives. We are a team of mission‑driven professionals committed to serving with excellence.

Role Summary
In this role, you will be responsible for formatting and publishing content—such as articles, videos, and economic research publications—to the bank’s internal and external websites. You will translate stakeholder requirements and wireframes into high‑quality webpages while managing the day‑to‑day staging, formatting, and publishing of all content (text, images, video) within the Content Management System (CMS) – Sitecore/WordPress. You’ll ensure that content follows UX, GEO, and SEO best practices. The ideal candidate is tech‑savvy with HTML/CSS/JS coding skills, hands‑on website experience, and an eye for design, user experience, and content accuracy.

Responsibilities

Build, update, and publish webpages using Sitecore and WordPress CMS platforms.

Write clean, semantic HTML and CSS, and troubleshoot layout or styling issues across browsers and devices.

Debug and resolve front‑end issues quickly, ensuring smooth user experiences.

Act as a liaison with developers and product owners regarding CMS and website requirements, identify bugs and request problem resolution.

Collaborate directly with business teams or stakeholders to gather requirements, analyze customer business needs, and bring concepts to life.

Apply web content and user experience best practices.

Maintain consistent branding and design standards.

Implement GEO/SEO best practices, including meta tags, keyword and image optimization.

Test and validate pages before publishing to ensure accuracy and functionality.

Manage embargoed and critical scheduled publishes.

Oversee proper CMS workflow usage to meet compliance expectations and mitigate risk.

Perform other duties as assigned or requested.

Experience

Bachelor’s degree in digital strategy, technology, marketing or a similar discipline.

5+ years of related experience, including:

Proficiency in HTML5, CSS3, and basic JavaScript for front‑end web development.

Hands‑on experience with Sitecore; experience with WordPress is a plus.

Strong debugging skills and familiarity with browser developer tools.

Exceptional proofreading and organizational skills, with a focus on accuracy.

Understanding of responsive design principles and cross‑browser compatibility.

Experience with analytics tools (e.g., Google Analytics, Semrush).

Technical skills in CRM (e.g., Salesforce), visualization tools, and data analytics and reporting are a plus.

Front‑end web developer capabilities, including ability to build new components in a CMS, are a plus.

Knowledge and Skills

Knowledge of the domain, regulations, procedures, and practices of a specific discipline and/or business line.

Experience with Agile development methodologies.

Understanding of content marketing principles.

Experience with search engine optimization (SEO).

Analytical skills.

Verbal and written communication skills.

Technical skills in applicable technologies such as CSS, HTML, SiteCore.

Salary
The expected starting salary range for the Web Content Analyst is between $73,400 and $91,800 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

Benefits
The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers

Physical Demands and General Working Conditions
This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Reasonable Accommodation Statement
The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to clev.4d.benefits.specialist@clev.frb.org.

Bank’s Ethics Rules and Drug Testing
As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. In addition, employees and their spouses/domestic partners and minor children may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety‑sensitive positions during employment.

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