WMS Workflow Architect

WMS Workflow Architect

We are seeking a highly experienced WMS Workflow Architect to provide technical, functional, and strategic leadership for our Datex WMS platform supporting pharmaceutical 3PL operations. This role serves as the design authority across all warehouses, clients, and solution implementations.
You will lead both onshore and offshore WMS configuration teams, ensuring standardization, compliance, architectural soundness, and operational excellence across multi-client pharma distribution environments. This includes oversight of workflow design, regulatory alignment (cGMP/GDP, DSCSA, Part 11), master data governance, integration frameworks, and change-control/validation strategies.
This is a senior-level, hands-on technical leadership role—ideal for someone who combines deep WMS expertise, exceptional communication skills, and the ability to align technology design with operational realities.
Essential duties and responsibilities include:
Enterprise Architecture & Design Authority
Leadership of Onshore & Offshore Teams
Pharma Distribution & Regulatory Compliance
Workflow Strategy & Solution Design
Integration & Data Ecosystem Ownership
Production Environment Leadership
Cross-functional Leadership
People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:
Responsible for and oversee their respective department.
Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.
Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.
Expectations of the job include:
Travel (15-25%)
Hours (40+ hours per week, Monday-Friday)
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.
Minimum knowledge, skills and abilities include:
Bachelor's degree in Information Systems, Supply Chain, Engineering, Computer Science, or related field.
7–10+ years of hands-on experience with Datex WMS in configuration, workflow design, and architecture.
5+ years in a leadership role guiding onshore and offshore teams.
Deep expertise in pharmaceutical distribution, including: DSCSA traceability, cGMP/GDP, 21 CFR Part 11, audit trails, e-signatures, cold chain / temperature-controlled workflows.
Extensive experience in 3PL multi-client environments.
Strong understanding of all core warehouse processes (inbound, putaway, replenishment, picking methods, VAS, returns, QC, cycle counting).
Strong SQL Server experience (queries, stored procedures, debugging).
Strong experience working within GxP validation frameworks (URS/FRS, IQ/OQ/PQ, CAPA, change control).
Exceptional communication skills; ability to translate between business, operations, and technical teams.
Preferred qualifications include:
Advanced certifications in supply chain or WMS technologies are a plus.
Experience designing or supervising Azure Functions or Node.js/TypeScript utilities for integration or workflow extensions.
Experience with ERP systems (SAP, Oracle, Microsoft Dynamics) and TMS/carrier integrations.
Exposure to warehouse automation (AMRs, conveyors, print-&-apply, dimensioners, pick-to-light/put-to-light).
Familiarity with serialization or regulatory platforms (TraceLink, SAP ATTP).
Power BI/Tableau for operational data models.
Physical/mental demands and working environment include:
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.