WMS Workflow Architect

WMS Workflow Architect

We are seeking a highly experienced WMS Workflow Architect to provide technical, functional, and strategic leadership for our Datex WMS platform supporting pharmaceutical 3PL operations. This role serves as the design authority across all warehouses, clients, and solution implementations.
You will lead both onshore and offshore WMS configuration teams, ensuring standardization, compliance, architectural soundness, and operational excellence across multi-client pharma distribution environments. This includes oversight of workflow design, regulatory alignment (cGMP/GDP, DSCSA, Part 11), master data governance, integration frameworks, and change-control/validation strategies.
This is a senior-level, hands-on technical leadership role—ideal for someone who combines deep WMS expertise, exceptional communication skills, and the ability to align technology design with operational realities.
Essential duties and responsibilities include:
Enterprise architecture & design authority
Leadership of onshore & offshore teams
Pharma distribution & regulatory compliance
Workflow strategy & solution design
Integration & data ecosystem ownership
Production environment leadership
Cross-functional leadership
Commitment to diversity, equity, and inclusion
People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:
Responsible for and oversee their respective department.
Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.
Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.
Expectations of the job include:
Travel (15-25%)
Hours (40+ hours per week, Monday-Friday)
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications

Minimum knowledge, skills and abilities:
Bachelor's degree in Information Systems, Supply Chain, Engineering, Computer Science, or related field.
7–10+ years of hands-on experience with Datex WMS in configuration, workflow design, and architecture.
5+ years in a leadership role guiding onshore and offshore teams.
Deep expertise in pharmaceutical distribution, including:
DSCSA traceability
cGMP/GDP
21 CFR Part 11
Audit trails, e-signatures
Cold chain / temperature-controlled workflows
Extensive experience in 3PL multi-client environments.
Strong understanding of all core warehouse processes (inbound, putaway, replenishment, picking methods, VAS, returns, QC, cycle counting).
Strong SQL Server experience (queries, stored procedures, debugging).
Strong experience working within GxP validation frameworks (URS/FRS, IQ/OQ/PQ, CAPA, change control).
Exceptional communication skills; ability to translate between business, operations, and technical teams.
Preferred qualifications:
Advanced certifications in supply chain or WMS technologies are a plus.
Experience designing or supervising Azure Functions or Node.js/TypeScript utilities for integration or workflow extensions.
Experience with ERP systems (SAP, Oracle, Microsoft Dynamics) and TMS/carrier integrations.
Exposure to warehouse automation (AMRs, conveyors, print-&-apply, dimensioners, pick-to-light/put-to-light).
Familiarity with serialization or regulatory platforms (TraceLink, SAP ATTP).
Power BI/Tableau for operational data models.
Physical/mental demands and working environment:
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information

Our cultural beliefs:
Patient Minded
Client Delight
Take Action
Grow Talent
Win Together
Communication Matters
Embrace Diversity
Always Innovate
EVERSANA is committed to providing competitive salaries and benefits for all employees. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers . EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.