SALES COORDINATOR

Mini Melts of America is an established leader in cryogenically frozen ice cream. As a company, we are on the forefront of the ice cream industry. Through dedication, hard work, motivation, and staying united for the common good of Mini Melts we are growing nationally. We believe in advancement & growth for our employees. We are looking for leaders & team players to be part of our united team with the common goal of satisfying our clients and maintaining ourselves as leaders in the ice cream industry.
Job Overview The Sales Coordinator supports the sales team by coordinating customer activities, managing sales-related processes, and ensuring accurate execution of promotions, orders, and commercial initiatives. This role serves as a key liaison between Sales, Operations, Marketing, and customers to help drive revenue growth, maintain strong customer relationships, and ensure Mini Melts USA products are executed to brand standards.
The Sales Coordinator plays a critical role in supporting sales performance through organization, communication, and attention to detail while upholding Mini Melts USA’s quality, safety, and service standards.
Duties & Responsibilities Support the sales team by coordinating customer orders, promotions, and sales activities to ensure accurate and timely execution
Collaborate with customers and internal teams to generate accurate product orders and support assigned account needs
Assist in the execution of new product launches, promotions, merchandising, and commercial plans in alignment with company initiatives
Track, organize, and distribute point-of-sale materials, marketing assets, and promotional information as needed
Maintain accurate sales documentation, reports, and customer records to support revenue, volume, and gross profit goals
Serve as a point of contact for customer inquiries, requests, and follow-ups, fostering strong business relationships
Monitor and communicate competitive activity, market trends, pricing changes, or customer feedback that may impact the business
Coordinate with Operations and Field teams to ensure proper product placement, inventory flow, and execution standards
Ensure all sales activities are conducted in accordance with company policies, quality guidelines, and safety standards
Knowledge, Skills & Abilities Strong verbal and written communication skills, including active listening and clear documentation
Customer-focused mindset with prior experience in sales support, customer service, or retail environments preferred
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Critical thinking and problem-solving skills with attention to detail
Proficient in basic computer systems and willingness to learn internal sales tools and processes
Self-motivated, proactive, and team-oriented with a desire to grow within a sales organization
Minimum Qualifications High School Diploma or GED required; secondary education beyond high school preferred
Prior experience in sales coordination, customer service, retail, or administrative support preferred
Ability to work collaboratively across departments and adapt to changing priorities
Career-minded individual with a strong work ethic and competitive, results-driven attitude

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